About SERVPRO of Lake Geneva
SERVPRO of Lake Geneva is a trusted restoration company offering 24/7 service to handle fire, water, and storm damage for both homes and commercial properties. Their team includes highly trained and certified professionals who use industry-leading tools to manage disasters of any size, from floods to fires. Customers value their quick response times, professionalism, and clear communication. Whether dealing with a flooded home caused by a faulty washing machine or cleaning up fire damage, SERVPRO is dedicated to providing quality service. They also offer deep cleaning of carpets and odor removal. As a locally owned business, they understand the needs of the Wisconsin community and aim to save customers money while giving peace of mind during emergencies. The team, including Seth, Pablo, Reyes, Ethan, Megan, Sam, and Ana, is known for going above and beyond, working hard, and paying close attention to detail. Their friendly and helpful approach, even with unusual requests like drying out a water-soaked hot tub cover styrofoam, shows their dedication to customer satisfaction. Customers recommend SERVPRO of Lake Geneva for reliable, professional disaster cleanup that truly lives up to its promises.
Starting with people on the phone, my experience with ServPro, my first, has been exceptional. I wanted to particularly call out the young men who have come out multiple times now to bring, take back, bring, and then come back to enhance the flighted part of my basement. They were all wonderful communication people, let me know they were coming in advance and we’re in and out very quickly. Congratulations on your hiring. My son works for TruGreen in Colorado and I think is probably the same age as some of your guys and I know how much customer service is important with any job in a house.
Great teams led by Nick, Seth, Jonathan, Bryce, Sean and Conner. Having Sherry’s speedy professional follow up helped to create a smooth process. After several jobs, communication and exceptional follow through I love these guys. They are professional, knowledgeable, and kind. Their patience with me and my disabilities is exceptional. My service dog thought they were great, too!
Eric was the the manager of our fuel oil spill project. He did an excellant job comunicating with us on what was going to happen, gave us an estimate, which came in under the quote. The crew did excellant work, the area they worked on was in better condition when they finished than it was prior to the fuel oil spill. They aired out the entire basement, which turned out to have no fuel oil smell when completed. I would recommend SERVPRO to anyone and we will definately use them again if needed.
THANK YOU SERVPRO.