Walmart Vision & Glasses

Jun 2025

Jennifer and Jordan at the La Crosse, WI Walmart Vision Center were great! I have two frames I love and just wanted new lenses put in with a recent prescription. They honored Walmart's Vision Center 60-day guarantee when I needed an updated version after the new prescription didn't work for me. I can't thank them enough for making sure I didn't waste $400 on lenses that wouldn't work! Great customer service, good communication when glasses came in; knowledgeable and professional. I highly recommend them!

May 2023

The main lady was so unbelievable rude and unhelpful. Before I could even say anything she immediately tells me that she needs a signed company of prescription. I started to talk and state that I have it here in my patient portal and could get it to her but instead she cut me off now talking about needing hard copy. I just turned around and walked out. Last time, I didn't have this problem at all. She completely could have helped me and I could have given her what she needed but she just didn't want to be bothered to help me. Verydisappointing.

Feb 2023

The clerk was helping a man who could not decide what color for his sunglasses. I watched him look through lenses at the front counter for over 10 minutes. The clerk would not help me in the meantime and all I needed was contact lenses. Poor customer service.