Geek Squad

Geek Squad offers repair, installation, and setup services for various tech devices at over 1,100 Best Buy stores. Their agents are known for being professional and knowledgeable, providing support for computers, TVs, car stereos, cell phones, and home appliances. Customers have praised the team for their patience and quick problem-solving abilities, with notable mentions of individual agents. However, some experiences with customer service during product pickups have been less than satisfactory, highlighting the need for improved communication and empathy in those situations. Overall, Geek Squad is recognized for its technical expertise and effective assistance.