About Wisconsin Vision
Wisconsin Vision is a family-owned and Wisconsin's largest independently owned optical company. Their purpose is to provide affordable, high-quality eye care and eyewear for patients of all ages. They accept various types of vision insurance and offer financing options through CareCredit. The stores carry a wide range of designer and private label eyeglass frames for men, women, and kids, as well as prescription safety glasses for work, hunting, sports, and everyday use. The eye doctors are licensed optometrists who perform comprehensive eye exams, diagnose and treat eye problems, and prescribe corrective lenses if needed. The company is proud to own their own lens lab in Wisconsin and give back to their local communities. Customers have had positive experiences at Wisconsin Vision. One customer praised the exceptional customer service provided by an employee named Chase, who was attentive, patient, and remained calm despite the presence of other customers. Another customer had a very positive experience working with an employee named Mary at the Greenfield site, who was kind, efficient, and patient in helping the customer's husband, who has Parkinson's, try on different frames. Customers have also expressed satisfaction with the clarity of vision provided by the sunglasses they have purchased from Wisconsin Vision. Recently, customers highlighted the excellent service from staff members like Jeanna and Mary K. One customer praised Dr. Belanger for her thoroughness and focus on patients' needs rather than money. Jeanna was praised for helping quickly when a customer needed to replace the lens on their glasses, noticing an issue with the blue light coating and offering to speak with her manager about a faulty lens. Although the warranty did not cover the lens replacement, Jeanna's efforts were appreciated. She also adjusted a pair of prescription sunglasses that no one else could get quite right, showing excellent customer service. Customers noted that insurance approval is handled efficiently, and staff members are attentive and caring, making the overall experience positive despite some frustrations with costs.
Had an eye exam at the Greenfield location and got new glasses. The help I had from Jeanna was exceptional. She helped me find the right frame and the best deal. My eye exam was quick and efficient. Highly recommend.
We always receive great service at Wisconsin Vision, but today Aideliz was exceptional in her knowledge and clear explanations about the differences in lenses and interpreting my husband's prescription for him. She was so pleasant and patient. When we left, I told my husband that Aideliz gave us exceptional service and he agreed.
Aideliz and Gabriella we're the most amazing customer service representatives I've ever dealt with in my life. I am driving from Brooklyn, New York where I picked up my handicapped, 82 year-old uncle. I accidentally broke my glasses. I stopped in wisconsin and came over to the wisconsin vision. They were able to fix my glasses with no problem. I truly appreciate the fact that there are still some good people and good businesses in our country. Thank you again ladies. Laura Proctor