About Wisconsin Vision
Wisconsin Vision is a family-owned and Wisconsin's largest independently owned optical company. Their purpose is to provide affordable, high-quality eye care and eyewear for patients of all ages. They accept various types of vision insurance and offer financing options through CareCredit. The stores carry a wide range of designer and private label eyeglass frames for men, women, and kids, as well as prescription safety glasses for work, hunting, sports, and everyday use. The eye doctors are licensed optometrists who perform comprehensive eye exams, diagnose and treat eye problems, and prescribe corrective lenses if needed. The company is proud to own their own lens lab in Wisconsin and give back to their local communities. Customers have had positive experiences at Wisconsin Vision. One customer praised the exceptional customer service provided by an employee named Chase, who was attentive, patient, and remained calm despite the presence of other customers. Another customer had a very positive experience working with an employee named Mary at the Greenfield site, who was kind, efficient, and patient in helping the customer's husband, who has Parkinson's, try on different frames. Customers have also expressed satisfaction with the clarity of vision provided by the sunglasses they have purchased from Wisconsin Vision. Recently, customers highlighted the excellent service from staff members like Jeanna and Mary K. One customer praised Dr. Belanger for her thoroughness and focus on patients' needs rather than money. Jeanna was praised for helping quickly when a customer needed to replace the lens on their glasses, noticing an issue with the blue light coating and offering to speak with her manager about a faulty lens. Although the warranty did not cover the lens replacement, Jeanna's efforts were appreciated. She also adjusted a pair of prescription sunglasses that no one else could get quite right, showing excellent customer service. Customers noted that insurance approval is handled efficiently, and staff members are attentive and caring, making the overall experience positive despite some frustrations with costs.
Kelly and Mary were great. Thank you for your time and patience with me. Want to add, that I was told the glasses would be ready in about 2 weeks. I was impressed to say I got my glasses in 6 days. I was extremely happy with the service and the turn around time to get my new pair of glasses. Thank You again, Kelly and Mary for taking good care of me.
I have always had a great experience at Wisconsin Vision. Dr. Donna Belanger was really lovely and very informative during my eye exam. And Jeanna was amazing and so helpful with helping me pick out and get some new glasses and sunglasses! I will absolutely be coming back to this location for all my vision needs!
Everyone at the 76th street office is fantastic! We always schedule with Dr. Belinger, and Liz was so helpful, kind, and patient with me when choosing frames that complement my face.