About Wisconsin Vision
Wisconsin Vision is a family-owned and Wisconsin's largest independently owned optical company. Their purpose is to provide affordable, high-quality eye care and eyewear for patients of all ages. They accept various types of vision insurance and offer financing options through CareCredit. The stores carry a wide range of designer and private label eyeglass frames for men, women, and kids, as well as prescription safety glasses for work, hunting, sports, and everyday use. The eye doctors are licensed optometrists who perform comprehensive eye exams, diagnose and treat eye problems, and prescribe corrective lenses if needed. The company is proud to own their own lens lab in Wisconsin and give back to their local communities. Customers have had positive experiences at Wisconsin Vision. One customer praised the exceptional customer service provided by an employee named Chase, who was attentive, patient, and remained calm despite the presence of other customers. Another customer had a very positive experience working with an employee named Mary at the Greenfield site, who was kind, efficient, and patient in helping the customer's husband, who has Parkinson's, try on different frames. Customers have also expressed satisfaction with the clarity of vision provided by the sunglasses they have purchased from Wisconsin Vision. Recently, customers highlighted the excellent service from staff members like Jeanna and Mary K. One customer praised Dr. Belanger for her thoroughness and focus on patients' needs rather than money. Jeanna was praised for helping quickly when a customer needed to replace the lens on their glasses, noticing an issue with the blue light coating and offering to speak with her manager about a faulty lens. Although the warranty did not cover the lens replacement, Jeanna's efforts were appreciated. She also adjusted a pair of prescription sunglasses that no one else could get quite right, showing excellent customer service. Customers noted that insurance approval is handled efficiently, and staff members are attentive and caring, making the overall experience positive despite some frustrations with costs.
Dr Belanger is the best! She’s thorough and focuses on what you need (not money grab)!
And Mary K helped me fix my glasses super efficiently 😊
They’re also great with insurance approval and making sure any insurance coverage you might have is checked and applied.
Jeanna was wonderful helping me the other day! I was having trouble choosing frames and she took the time to help me figure out which ones suited me best! She is a wonderful employee and such a sweet person.
I walked in on a Saturday to see about replacing the lens on glasses. Jeanna took me right away. The coating on my lens seemed faulty or something because I couldn’t see out of them. It’s like the blue light coating smeared. She noticed it right away and could tell it looked like something not caused by me. I have purchased other glasses here and never had that happen. She tells me she’s going to speak with her manager because if it’s an issue with the lens being faulty they could just be replaced. Well the manager stated they weren’t covered under the warranty and it looked like maybe they got ruined with make up or something. Well I don’t wear make up and...read full review