Today’s experience was very positive. We were given an appointment and the wait time was reasonable. The examination was very thorough and complete. Anna answered questions carefully and provided good solutions to concerns. Good patient care!!!
August 2025
Normally, wait times aren’t too long but today I waited 30 minutes past my appointment time. No explanation. No apology. A one minute appointment to remove stitches. It seems they could have squeezed me in much sooner or at least given a reasonable explanation why that didn’t happen. I got a call from an administrator with a sincere apology for what happened. I feel much better after our conversation. Changing my rating as a result.
June 2025
PA was great. The employees checking you in barely acknowledge your existence. I felt like I had to ask the nurse taking me back how she was today because otherwise nothing else was said. Walked out of my patient room after my apt to exit the building and overheard the nurse talking about me with a disgruntled face to another employee. Not very professional. At least let me walk out the door first.
Today’s experience was very positive. We were given an appointment and the wait time was reasonable. The examination was very thorough and complete. Anna answered questions carefully and provided good solutions to concerns. Good patient care!!!
Normally, wait times aren’t too long but today I waited 30 minutes past my appointment time. No explanation. No apology. A one minute appointment to remove stitches. It seems they could have squeezed me in much sooner or at least given a reasonable explanation why that didn’t happen.
I got a call from an administrator with a sincere apology for what happened. I feel much better after our conversation. Changing my rating as a result.
PA was great. The employees checking you in barely acknowledge your existence. I felt like I had to ask the nurse taking me back how she was today because otherwise nothing else was said. Walked out of my patient room after my apt to exit the building and overheard the nurse talking about me with a disgruntled face to another employee. Not very professional. At least let me walk out the door first.