Had a vent pipe that leaked and soaked the insulation and ceiling drywall. It appeared they fixed the issue, but after a while, the ceiling cracked and had another drywall water stain. I had the issue looked at and found they did not replace any of the insulation that was covered in their quote and paid for. After Puro clean inspected it they eventually came up with a price I had to pay to repair the damage they were responsible for. They told me they would fix it within 2 weeks. They never showed up. After many calls and texts, the owner said he would pay me material costs. I had the ceiling fixed, and tried many many times to have them pay material cost they said they would. No response from them at all. Would not recommend them under any circumstance.
Eliza Killian
May 2026
Bob replied quickly to my home and had workers ready to start working. They did a great job cleaning up the water damage in my basement and came in under the original estimate. I would highly recommend them.
Sally Borley
May 2026
Good Class Great Teacher Nice meal👏👏👏👏👏👏👏👏👍👍👍👍
Sarah N
May 2026
Communication is terrible. We’ve had to call multiple times asking for them to contact/return contact to our insurance. We left multiple messages, with reassurances that we’d be called back with no return call. Once we did get to speak with someone we were reassured they’d be sending documentation to our insurance with us on copy. 3 days later, still nothing. Called again, was told it would be by end of that day again…nothing. Initial contact with Bob had me feeling better about this awful situation, but the lack of communication since then is incredibly stressful. It’s been almost 2 weeks now with zero information of the cost of what they’ve already done or what our next steps are.
Debby Karas
Apr 2026
Thank you to Lincoln and Brady for all the industrial fans and industrial dehumidifier. And spraying microbial after it was completed. Fast service.
Nate Sisler
Apr 2026
Our basement flooded last week due to the storms and the crew that came out to help us was wonderful. Couldn't have asked for better. Thank you all!!
Jack Williamsen
Feb 2026
PuroClean responded quickly to my urgent Saturday morning call. Our sanitary sewer had backed up, leaving a large disgusting puddle of water on the concrete floor of the unfinished portion of our lower level. My frantic online search finally led me to PuroClean. My call was answered promptly and within the hour a professional was at our home attacking the unsanitary liquid mess, disposing of it and then sanitizing the floor. What a relief! Yes, we still needed the services of a drain cleaning service to clear the unsanitary culprit leading to the blocked sewer drain and associated flooding, but PuroClean led the way by taking care of a huge mess first.
Erica Barth
Jan 2026
We had water damage in our home and this company and Maria were incredible to work with. They responded quickly, explained the entire process clearly, and very professional. Maria’s communication was appreciated and helped make this stressful situation more manageable.
Juan jose Vivanco
Jan 2026
Amazing team, so grateful for all of their hard work. They will be my go to for any emergencies we may encounter in the future.
Debra Valdovinos
Dec 2025
WATER DAMAGE is the worst nightmare, especially during the Holidays. PuroClean came to the rescue. Maria , an employee, was the hardest working woman I’ve ever met. She was very professional, courteous and always explained exactly what she was doing and the progress of the drying out of the kitchen floor and the cabinets. . Maria was very prompt and always answered all of our questions. If she didn’t know the answer she would contact her manager, Bob. We also met Bob, who was also wonderful to deal with . Dealing with the personnel of PuroClean made a bad situation a little easier to cope with a “water “ damage situation.
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Mike Petersen
Had a vent pipe that leaked and soaked the insulation and ceiling drywall. It appeared they fixed the issue, but after a while, the ceiling cracked and had another drywall water stain. I had the issue looked at and found they did not replace any of the insulation that was covered in their quote and paid for. After Puro clean inspected it they eventually came up with a price I had to pay to repair the damage they were responsible for. They told me they would fix it within 2 weeks. They never showed up. After many calls and texts, the owner said he would pay me material costs. I had the ceiling fixed, and tried many many times to have them pay material cost they said they would. No response from them at all. Would not recommend them under any circumstance.
Eliza Killian
Bob replied quickly to my home and had workers ready to start working. They did a great job cleaning up the water damage in my basement and came in under the original estimate. I would highly recommend them.
Sally Borley
Good Class Great Teacher Nice meal👏👏👏👏👏👏👏👏👍👍👍👍
Sarah N
Communication is terrible. We’ve had to call multiple times asking for them to contact/return contact to our insurance. We left multiple messages, with reassurances that we’d be called back with no return call. Once we did get to speak with someone we were reassured they’d be sending documentation to our insurance with us on copy. 3 days later, still nothing. Called again, was told it would be by end of that day again…nothing. Initial contact with Bob had me feeling better about this awful situation, but the lack of communication since then is incredibly stressful. It’s been almost 2 weeks now with zero information of the cost of what they’ve already done or what our next steps are.
Debby Karas
Thank you to Lincoln and Brady for all the industrial fans and industrial dehumidifier. And spraying microbial after it was completed. Fast service.
Nate Sisler
Our basement flooded last week due to the storms and the crew that came out to help us was wonderful. Couldn't have asked for better. Thank you all!!
Jack Williamsen
PuroClean responded quickly to my urgent Saturday morning call. Our sanitary sewer had backed up, leaving a large disgusting puddle of water on the concrete floor of the unfinished portion of our lower level. My frantic online search finally led me to PuroClean. My call was answered promptly and within the hour a professional was at our home attacking the unsanitary liquid mess, disposing of it and then sanitizing the floor. What a relief! Yes, we still needed the services of a drain cleaning service to clear the unsanitary culprit leading to the blocked sewer drain and associated flooding, but PuroClean led the way by taking care of a huge mess first.
Erica Barth
We had water damage in our home and this company and Maria were incredible to work with. They responded quickly, explained the entire process clearly, and very professional. Maria’s communication was appreciated and helped make this stressful situation more manageable.
Juan jose Vivanco
Amazing team, so grateful for all of their hard work. They will be my go to for any emergencies we may encounter in the future.
Debra Valdovinos
WATER DAMAGE is the worst nightmare, especially during the Holidays. PuroClean came to the rescue. Maria , an employee, was the hardest working woman I’ve ever met. She was very professional, courteous and always explained exactly what she was doing and the progress of the drying out of the kitchen floor and the cabinets. . Maria was very prompt and always answered all of our questions. If she didn’t know the answer she would contact her manager, Bob. We also met Bob, who was also wonderful to deal with . Dealing with the personnel of PuroClean made a bad situation a little easier to cope with a “water “ damage situation.