High quality company! Friendly, courteous and knowledgable staff. They use reliable quality equipment. I would highly recommend Professional Heating & Air Conditioning of Green Bay!
Dustin Butch
Jun 2024
I had Skyler out for an air conditioning appointment. He’s efficient, kind, courteous and professional. Great company and great people.
Blake Felton
Feb 2024
My furnace stopped working and I called up Professional Heating. Chris stopped out and was able to diagnose the problem, but it was not worth fixing my 22-year-old furnace. I was completely expecting this.He was able to recommend me a great unit and schedule me for replacement next day!Super happy with the work done by Chris and the team at Professional Heating & Air Conditioning.
Robert Riordan
Feb 2023
I lost heat to my condo three times in less then a month. The first two times I had a well known dealer come after hrs to fix the problem. I will not name the dealer as it was hard to fix. The system would start working on its own seaming to go away while they worked on it but it was not fixed. The third time it failed I tried a new dealer Professional Heating. The tech came late on a Friday night. He personally had not seen the kind of problem we faced before but refused to give up. He called others on the team for advice and did exploration on his own. He finally found the problem and fixed it. I could not be happier with his professionalism and commitment.Service: Heating system maintenance
Badger8th (Badger8th)
Jun 2022
Our AC unit died last Friday, so on the recommendation of a relative I decided to give Professional H&AC a call. They sent out a tech on Monday to look at the unit and were able to get it working again, replaced a few parts. The system was working again and everything seemed great.Then, the next morning, I discovered that while the unit did run just fine, the issue now was it wouldn't shut off, and I awoke to frost on my cooling lines both inside and outside the house. Called them back and asked for a follow-up, and a tech was at my house later the same day. The new tech diagnosed the issue quickly, put my whole system through a fully cooling cycle to be sure, and did not charge me a dime for the 2nd visit.To me, the important thing is they came back promptly and got the job done. I'm the kind of person where if you're professional and polite, and treat me fairly, I'm happy to be understanding in a situation like this. Really pleased with the level of service I got from Professional H&AC, and will be using them again in the future.Services: Heating system repair
Ben (Badger8th)
May 2022
Our AC unit died last Friday, so on the recommendation of a relative I decided to give Professional H&AC a call. They sent out a tech on Monday to look at the unit and were able to get it working again, replaced a few parts. The system was working again and everything seemed great.Then, the next morning, I discovered that while the unit did run just fine, the issue now was it wouldn't shut off, and I awoke to frost on my cooling lines both inside and outside the house. Called them back and asked for a follow-up, and a tech was at my house later the same day. The new tech diagnosed the issue quickly, put my whole system through a fully cooling cycle to be sure, and did not charge me a dime for the 2nd visit.To me, the important thing is they came back promptly and got the job done. I'm the kind of person where if you're professional and polite, and treat me fairly, I'm happy to be understanding in a situation like this. Really pleased with the level of service I got from Professional H&AC, and will be using them again in the future.Services: Heating system maintenance
Eric
Feb 2021
As of now I've had no issues with our furnace or AC. Have had them service the items twice a year since new in 2007.
Mikel E
Aug 2020
I will definitely recommend you all. You guys are the best! Thank you for your quick response.
Randall Matzke
Aug 2020
I contacted Professional heating for a vibration problem I had in my 9 year old furnace still under warranty. This was a difficult problem to resolve as 2 previous contractors couldn’t. Between Lucas, Chris and owner Brian they worked diligently and solved it after a couple of trips. Their enthusiasm in trouble shooting was fantastic. Even though they didn’t install my furnace they honored my 10 year warranty and worked with me so I had minimal cost. I would highly recommend this company in the future.Randy
Chad Will
Aug 2020
They expect payment without finishing the project. Sub-par workmanship. Had issues with the equipment leaking it took 2 weeks to get a response back. Michelle Legois was rude and lacks customer service. They care about getting paid and that is it. I would not recommend this company. Beware.
Kevin Glosny
High quality company! Friendly, courteous and knowledgable staff. They use reliable quality equipment. I would highly recommend
Professional Heating & Air Conditioning of Green Bay!
Dustin Butch
I had Skyler out for an air conditioning appointment. He’s efficient, kind, courteous and professional. Great company and great people.
Blake Felton
My furnace stopped working and I called up Professional Heating. Chris stopped out and was able to diagnose the problem, but it was not worth fixing my 22-year-old furnace. I was completely expecting this.He was able to recommend me a great unit and schedule me for replacement next day!Super happy with the work done by Chris and the team at Professional Heating & Air Conditioning.
Robert Riordan
I lost heat to my condo three times in less then a month. The first two times I had a well known dealer come after hrs to fix the problem. I will not name the dealer as it was hard to fix. The system would start working on its own seaming to go away while they worked on it but it was not fixed. The third time it failed I tried a new dealer Professional Heating. The tech came late on a Friday night. He personally had not seen the kind of problem we faced before but refused to give up. He called others on the team for advice and did exploration on his own. He finally found the problem and fixed it. I could not be happier with his professionalism and commitment.Service: Heating system maintenance
Badger8th (Badger8th)
Our AC unit died last Friday, so on the recommendation of a relative I decided to give Professional H&AC a call. They sent out a tech on Monday to look at the unit and were able to get it working again, replaced a few parts. The system was working again and everything seemed great.Then, the next morning, I discovered that while the unit did run just fine, the issue now was it wouldn't shut off, and I awoke to frost on my cooling lines both inside and outside the house. Called them back and asked for a follow-up, and a tech was at my house later the same day. The new tech diagnosed the issue quickly, put my whole system through a fully cooling cycle to be sure, and did not charge me a dime for the 2nd visit.To me, the important thing is they came back promptly and got the job done. I'm the kind of person where if you're professional and polite, and treat me fairly, I'm happy to be understanding in a situation like this. Really pleased with the level of service I got from Professional H&AC, and will be using them again in the future.Services: Heating system repair
Ben (Badger8th)
Our AC unit died last Friday, so on the recommendation of a relative I decided to give Professional H&AC a call. They sent out a tech on Monday to look at the unit and were able to get it working again, replaced a few parts. The system was working again and everything seemed great.Then, the next morning, I discovered that while the unit did run just fine, the issue now was it wouldn't shut off, and I awoke to frost on my cooling lines both inside and outside the house. Called them back and asked for a follow-up, and a tech was at my house later the same day. The new tech diagnosed the issue quickly, put my whole system through a fully cooling cycle to be sure, and did not charge me a dime for the 2nd visit.To me, the important thing is they came back promptly and got the job done. I'm the kind of person where if you're professional and polite, and treat me fairly, I'm happy to be understanding in a situation like this. Really pleased with the level of service I got from Professional H&AC, and will be using them again in the future.Services: Heating system maintenance
Eric
As of now I've had no issues with our furnace or AC. Have had them service the items twice a year since new in 2007.
Mikel E
I will definitely recommend you all. You guys are the best! Thank you for your quick response.
Randall Matzke
I contacted Professional heating for a vibration problem I had in my 9 year old furnace still under warranty. This was a difficult problem to resolve as 2 previous contractors couldn’t. Between Lucas, Chris and owner Brian they worked diligently and solved it after a couple of trips. Their enthusiasm in trouble shooting was fantastic. Even though they didn’t install my furnace they honored my 10 year warranty and worked with me so I had minimal cost. I would highly recommend this company in the future.Randy
Chad Will
They expect payment without finishing the project. Sub-par workmanship. Had issues with the equipment leaking it took 2 weeks to get a response back. Michelle Legois was rude and lacks customer service. They care about getting paid and that is it. I would not recommend this company. Beware.