I've frequently used urgent care here and it's mostly been fine (hence 2 stars instead of a flat 1), but I was very excited for my new NP because she'd been great on an urgent care visit, so I decided to make her my primary care. My physical last year was a joke. I understand that Bellin is a medical learning hospital system, but most of my time was spent with a student and saw my NP for probably 5 minutes? I expressed I was in horrible back pain, which it's in my file I've got a compressed disc, and I was hoping for ANYTHING OTHER THAN A $600 REFERRAL to pain management. And that was just for the consultation. A year later they want me to come... read full review
August 2024
I initially wrote a positive review for this provider but no longer go here for primary care due to my experiences with Ashley Callaway. Despite my repeated pleas for help with increased chronic pain, she refused my request for an endocrinologist referral. Lab results indicated abnormalities, but she dismissed them. After switching to another provider, I was diagnosed with fibromyalgia and received the care I needed. When I brought up the possibility of fibromyalgia to Ashley she denied that I could have it despite my symptoms meeting the criteria.
It's a shame because I once trusted Ashley's judgment and thought she was fantastic.
I've always liked the providers I see but they make me fight them for my medication at least twice a year. Apparently doctors can't do math. They give you less than you need to even get to your testing dates..and just straight up forget to send prescriptions all the time. And a note from the pharmacy isn't enough. They have admitted to me in the past that they had the request and just didnt bother getting it to the dr. I have to babysit them to get the medications that THEY are telling me to take.
I've frequently used urgent care here and it's mostly been fine (hence 2 stars instead of a flat 1), but I was very excited for my new NP because she'd been great on an urgent care visit, so I decided to make her my primary care. My physical last year was a joke. I understand that Bellin is a medical learning hospital system, but most of my time was spent with a student and saw my NP for probably 5 minutes? I expressed I was in horrible back pain, which it's in my file I've got a compressed disc, and I was hoping for ANYTHING OTHER THAN A $600 REFERRAL to pain management. And that was just for the consultation. A year later they want me to come... read full review
I initially wrote a positive review for this provider but no longer go here for primary care due to my experiences with Ashley Callaway. Despite my repeated pleas for help with increased chronic pain, she refused my request for an endocrinologist referral. Lab results indicated abnormalities, but she dismissed them. After switching to another provider, I was diagnosed with fibromyalgia and received the care I needed. When I brought up the possibility of fibromyalgia to Ashley she denied that I could have it despite my symptoms meeting the criteria.
It's a shame because I once trusted Ashley's judgment and thought she was fantastic.
However,... read full review
I've always liked the providers I see but they make me fight them for my medication at least twice a year. Apparently doctors can't do math. They give you less than you need to even get to your testing dates..and just straight up forget to send prescriptions all the time. And a note from the pharmacy isn't enough. They have admitted to me in the past that they had the request and just didnt bother getting it to the dr. I have to babysit them to get the medications that THEY are telling me to take.