About Shopko Optical
Shopko Optical in Grafton, WI, formerly known as Badger Optical, places a strong emphasis on patient wellbeing and trustworthy eye care. The team includes a standout customer service representative who helps clients find the right frames for their needs and budget. They even offer a warranty program for clumsy clients. The environment is clean and friendly, making it welcoming for all. Dr. Boente is known for taking the time to educate and address the concerns of each patient, making them feel valued and well-cared for. Many clients have praised the thorough eye exams and the helpful staff. However, some clients may experience sticker shock with the cost of lenses. Overall, Shopko Optical in Grafton strives to provide personalized and comprehensive eye care while prioritizing patient satisfaction. The location is run by dedicated individuals who ensure that every guest feels at home and has access to a great selection of frames.
I've received 2 sets of lenses and frames here, and attempted to change my lenses to a new frame, unsuccessfully. I stopped in, and an associate named Marcus took great care of me, getting my lenses back in my frames, and putting my mind at ease. Thank you Marcus!!! You are greatly appreciated!
I had the most amazing associate named Wendy help me and my son pick out glasses. She was knowledgeable, professional and above all truly cared and made sure we were happy with our choices. She went above and beyond to make our experience exceptional. Thank you for having such great employees working for you. I will only purchase glasses from Shopko in the future. So happy I was treated like family! 😊
We were helped by Kevin and Dr. Boente for our eye exam and getting our new glasses, both were very helpful. I was particularly nervous at first for being way overdue but they made it an exciting experience, both were warm, welcoming and kind to us. They were also patient and knowledgeable with our decision making for the glasses that are right for us, we recommend going!