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Burant Heating & Air Conditioning LLC
9525 S 60th St, Franklin
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9525 S 60th St, Franklin
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They listen when answering the phone… like they have the time to listen and then assign technicians and pass along clear data about customer issue… always a good starting point. They provided same day response and the assigned technician called me 25 minutes in advance to confirm appointment and that someone would be on site. David came to the door with all his tools and reconfirmed issue with heating system, then started checks on the system, then he thoroughly checked out the controls, pumps and boiler operation and found an error code coming up. He fixed and adjusted pumps so the system was running properly and error free. David listened how we ran our system... read full review
I had an excellent experience with Burant Heating & Air Conditioning. David came out to help me when my basement was flooded, and I needed a new hot water heater and furnace. He was efficient, knowledgeable, and respectful in my home. He made sure to communicate with me throughout the entire process, answering all of my questions and keeping me updated on the work. Not only did he get everything installed quickly, but he also cleaned everything up afterward so it looked better than when he started. I truly appreciate his professionalism and the peace of mind he gave me during a stressful situation. Highly recommend!
My Family and I have used Burant Heating and Air conditioning for years. Alex, David and Tyler, are EXTREMELY knowledgeable and professional and have always kept our system working top notch. Any time we have needed a repair the office and technicians have all been very responsive, The technicians all explain what wrong and how to fix it in a way that is very easy to understand and answer all of our questions without making it seem like a bother. We will continue to use and recommend Burant for years to come.