Shopko Optical

Shopko Optical in Fond Du Lac, located at 1073 E Johnson St, offers personalized eye care services such as comprehensive eye exams, prescription eyeglasses, and contact lenses fitting. The staff is known for their exceptional service and dedication to meeting the needs of their clients. Customers often praise the friendly, professional service and quick assistance. For example, when a customer's bifocal glasses broke, the team of Libby and Maggie worked quickly to fix them at no cost within a business day. Similarly, Kasandra, an optician at the store, was praised for her professionalism, knowledge, and patience while helping a customer choose and order glasses. She explained everything thoroughly, gave her opinion when asked, and ensured that the customer was satisfied with their choice. The store's quick service was also appreciated when Libby fixed a customer's daughter's glasses late in the evening, making them wearable again. Customers have also shared positive experiences about the staff helping find the right frames and saving money on orders. When a misunderstanding with a prescription occurred, the team worked to correct it and appreciated the opportunity to continue providing service. The staff's kindness was noted especially during busy times when they helped multiple customers and children, even apologizing for being short-staffed. The thorough eye exams and attentive care from the doctor have also received praise. Overall, Shopko Optical in Fond Du Lac provides excellent service, high-quality products, and a personalized experience to meet the unique needs of each customer.