Tru-Lock & Security, Inc. has been serving the Eau Claire and Chippewa Valley area since 1971, offering reliable security solutions for homes and businesses. The company is known for its expert technicians who provide 24/7 emergency locksmith services, install security systems and alarms, and offer a variety of locks, safes, and security options. Customers have praised the professionalism and problem-solving skills of their technicians. Jessie received positive feedback for his quick response when someone was locked out on a Friday night, providing a fair quote and getting them back inside their place in seconds. The team is also recognized for their efficiency, as seen when they quickly cut a new key for a customer's 2020 Kia and assisted with a lost key fob, getting everyone back on the road quickly even in freezing weather. Additionally, a customer noted that Patty was able to cut replacement keys without an original faster than promised. Tru-Lock has earned appreciation for its prompt service and commitment to customer satisfaction, establishing a strong reputation for delivering quality service and peace of mind to its customers.
#25, YOU'RE a Star!!!! You rolled out the reddest of carpets for me this morning. I have never in all of my many years alive on this planet been treated so well. I'm not great at writing reviews but this was the best customer experience I've ever had. Many questions were answered even before I could think of the ?'s and now I am more aware of the hows and whys of the cost of replacing a key fob. Where were you when I was young? I actually had a Deja' vu moment of being young again. Thank you for being so kind and attentive. I had a great experience today and you're to thank for that.
Jul 2026
5.0★★★★★
Had a trucker lock his keys in his running semi at my shop tonight was referred by another locksmith company because they said they didn’t have the tools to open up a semi door. The person that came out was very kind. Helped the driver in about 20 minutes or less showed up in 20 minutes after the call and it was well after hours only charged $140. Pretty amazing thank you very much.
Aug 2025
5.0★★★★★
I locked myself out of my place on a Friday night. I called and Jesse answered immediately, gave me a very fair quote for the time of night and speed, and had me into my place in seconds once he arrived. Couldn't recommend them enough! Thank you!!
