About Poolman & Eau Claire Hearth
Poolman Of Wisconsin & Eau Claire Hearth is the leading pool and spa dealer serving a 110-mile radius of Eau Claire, WI, and surrounding areas since 1987. They specialize in pool and spa sales, fireplaces, stoves, pellet grills, and lawn furniture. Customers praise the business for its great positive attitudes, excellent customer service, and knowledgeable staff. Since the change in ownership, the team at Poolman has shown a strong commitment to customer satisfaction, quickly responding to issues and providing effective solutions. For instance, when a customer reported a slight leak, Poolman assessed the situation immediately, ordered the necessary parts within a day, and completed the installation within 48 hours. Chase, the new owner, has been noted for his honesty and accountability, earning the trust of clients by addressing recurring issues that were not satisfactorily handled before. The hardworking crew also delivers professional service, as demonstrated in a recent project where they replaced an inground swimming pool liner from start to finish. Poolman Of Wisconsin & Eau Claire Hearth remains a trusted provider of pool, spa, and outdoor living solutions in the Eau Claire area, with many customers expressing their satisfaction with the new management and the quality of service.
I couldn't be happier with my experience with Poolman. From my first conversation with Chase last fall through the final installation of my new pool liner this spring, every step of the process was handled professionally and exactly as promised. The entire project was organized, communication was excellent, and everything stayed on schedule.
Everyone I worked with was courteous, knowledgeable, and genuinely cared about doing the job right. I especially want to recognize Nate, who handled the measuring process and was involved throughout the project. He was always willing to answer my questions thoroughly, never rushed me, and clearly takes pride in delivering quality...read full review
We're new to pools. Mark explained the chemicals & thoughts on a few other things great. Didn't pressure us into buying from them, & didn't talk down our Menards purchased pool. I'll continue to buy our chemicals from them, possibly the pellets for my pellet smoker, & maybe a pool upgrade.
I stopped in last weekend for filters, and to see whats new in the showroom. The gentlemen assisting us, was very helpful in answering all the questions I had, as well as informing us of upcoming sales. Would recommend to anyone looking to buy a hot tub!!