About Ulta Beauty
Ulta Beauty is a large retailer offering a wide selection of beauty products. Customers can find cosmetics, fragrance, body care, skin care, and hair care products from over 500 brands, including popular names like Tarte, Fenty, and CHANEL. The store also features exclusive brands like Kylie Cosmetics and Olaplex. Ulta Beauty caters to conscious consumers with a dedicated "Conscious Beauty" section highlighting vegan, clean ingredient, cruelty-free, and sustainable options. In addition to retail, Ulta Beauty offers salon services including hair, skin, makeup, brow treatments, and ear piercing. Appointments can be booked online, and walk-ins are welcome when stylists are available. Many customers appreciate the friendly and helpful staff who go the extra mile to provide excellent customer service. Customers also enjoy browsing the store, which offers a variety of products, some on sale. Several reviewers mention positive experiences with staff, such as finding the perfect foundation, concealer, and powder for their skin or getting a haircut and conditioning treatment. One staff member, Bella, received high praise for her friendly manner and attentive service. Another staff member, Sara, was noted for her fun, friendly attitude and product knowledge, making shopping enjoyable. Customers value the opportunity to earn points on purchases, even though some find prices to be high. Overall, Ulta Beauty combines a wide product selection, helpful staff, and salon services to create a positive shopping experience.
I went there today and was trying to find a better coverage foundation. Molly was working and was incredibly helpful and upbeat and made my time at ulta the best . It’s been a long time since I went shopping for myself and new make up and she helped me find the perfect foundation and primer . She’s amazing give her a raise . Having an upbeat personable employee is so rare these days ! Thank you Molly !
I just had the best morning at Ulta. I had a return to start and the lead cashier was so sweet and friendly. Then I needed help figuring out which shade to get for my brow pencil. I had already placed an online order with a different shade. Molly was so sweet and talented in assisting me - she filled my brows flawlessly. The lead cashier and Molly then helped me swap out my brow products with smiles on their faces and so much patience. It was so refreshing to have fun interactive Customer Service. I love this Ulta. Brookfield will always be my favorite.
I had a great experience with Ulta Beauty’s online pick-up in store! The process was super quick, the staff were very friendly, and I was able to get everything I needed in no time at all. Highly recommend!