After the horrible flooding in our area, we were in urgent need of a new furnace—and Gross Heating and Cooling truly delivered. Jerry, the co-owner and technician, personally came out and installed a Carrier Infinity furnace the same day. His expertise, professionalism, and genuine care made a stressful situation so much easier.
Behind the scenes, his wife Cari was instrumental in scheduling everything. She was incredibly kind, responsive, and efficient—making sure the process moved quickly and smoothly. It was clear that this is a team that truly cares about their customers.
Jerry took the time to explain the features of the... read full review
July 2025
The professionalism that Joe, Brad and Dan showed made us feel confident about our purchase. They were able to answer all of our questions and had patience throughout the purchase and install. Thank you!
July 2025
Fast and friendly and quick to fix. It’s blazing hot out and these guys came same day to help us out and didn’t tell us we needed a new compressor. They fixed the capacitor. We are no longer melting. We will continue to use them!
After the horrible flooding in our area, we were in urgent need of a new furnace—and Gross Heating and Cooling truly delivered. Jerry, the co-owner and technician, personally came out and installed a Carrier Infinity furnace the same day. His expertise, professionalism, and genuine care made a stressful situation so much easier.
Behind the scenes, his wife Cari was instrumental in scheduling everything. She was incredibly kind, responsive, and efficient—making sure the process moved quickly and smoothly. It was clear that this is a team that truly cares about their customers.
Jerry took the time to explain the features of the... read full review
The professionalism that Joe, Brad and Dan showed made us feel confident about our purchase. They were able to answer all of our questions and had patience throughout the purchase and install. Thank you!
Fast and friendly and quick to fix. It’s blazing hot out and these guys came same day to help us out and didn’t tell us we needed a new compressor. They fixed the capacitor. We are no longer melting. We will continue to use them!