The Shields staff was wonderful from start to finish. The administrative staff of Darren, Cindy and Stacey, were great to work.
Their installers Ken, Mason and Nick did an excellent job throughout.
They were neat, clean, very thorough and worked well together. They explained what they were doing and communicated with us during every step of the installation process.
Everyone at Shields was very dedicated and they did a great job with completing our project.
We could not be happier with their work or results and would highly recommend them to anyone considering a new fireplace.
February 2025
Very professional and thorough. Technician took the time to explain the service he was performing on our gas fireplace and what we needed to do to use it safely. He patiently answered all of our questions.
December 2024
We had a problem with our fireplace not starting. Called Shields and made an appointment to get it fixed. Showed up on time even a little early. Ken was really great to work with showed me the part that was not working and replaced it. Very friendly
The Shields staff was wonderful from start to finish. The administrative staff of Darren, Cindy and Stacey, were great to work.
Their installers Ken, Mason and Nick did an excellent job throughout.
They were neat, clean, very thorough and worked well together. They explained what they were doing and communicated with us during every step of the installation process.
Everyone at Shields was very dedicated and they did a great job with completing our project.
We could not be happier with their work or results and would highly recommend them to anyone considering a new fireplace.
Very professional and thorough. Technician took the time to explain the service he was performing on our gas fireplace and what we needed to do to use it safely. He patiently answered all of our questions.
We had a problem with our fireplace not starting. Called Shields and made an appointment to get it fixed. Showed up on time even a little early. Ken was really great to work with showed me the part that was not working and replaced it. Very friendly