Costco Vision Center

Jul 2023

I was so impressed and pleased I had to add a review of the optical counter at Costco, Appleton. My elderly mother had fallen at home and twisted her new glasses into a mess. Money is tight and purchasing a replacement pair would have been difficult. She did not purchase her glasses at Costco, but we were shopping there, and I thought I'd bring my mother's glasses to the optical counter in hopes they might still be salvaged. I talked with a nice man, I believe his name tag said Daniel - he had a white beard and glasses. I explained the situation and that these were not Costco glasses. He said he'd be happy to reform them, but if they did break in the repair process, Costco...read full review

Oct 2022

Everytime I go to a Costco tire shop. I'm always disappointed and end up leaving due to corporate policies. It has become not worth shopping here for tires. The policies are overly excessive and the same thing can be bought else where for simular or less prices. All other things costco tend to be pretty good and on point. Happy shopping!

Oct 2022

I'm not one for leaving reviews, but my repeated experience deemed it necessary. The optical employees at this Appleton location are amazing. Like everywhere else, this department can get quite busy and patience is a must. It's disappointing to read low star reviews when member impatience is obviously at the root. Costco is a warehouse, it's big and busy - Appleton is no exception, yet the optical department here has consistently offered me nothing less than a welcomed experience in service. Keep up the good work!