Quality Care Medical Clinic is recognized for its dedicated staff and patient-centered care. Many patients express appreciation for Dr. Mark Maoicco and his team, including Pam, who is noted for her exceptional customer service and knowledge regarding Medicare options. Shannon, the nurse, is commended for going above and beyond to assist patients. However, there have been some concerns regarding the attitude of front desk staff, with one patient reporting a negative experience related to a request for closed captions on the TV. Despite this, the clinic's team is often described as friendly and helpful, showing genuine care for their patients' needs. Overall, the clinic receives high praise for its support, particularly for patients with complex health issues, while also facing some mixed feedback regarding the front desk experience.
I have been going to this clinic for many years now. When my doctor is not available, it is easy to get an appointment with another doctor. The only negative is that appointments can sometimes be a month or more out as they are busy. I am happy here though.
I had to find a new doctor a couple years ago. My doctor I have seen my entire life retired. I was so Blessed to become one of Dr.Mark Maiocco's patients. He is very caring and concerned about his patients welfare. His staff are also very kind and caring!! Thank you for accepting me as one of your patients!!!!
The one thing I appreciate the most about going to Quality Care Medical Clinic is that you can call them, and someone will answer the phone! I get so tired of getting the annoying “voice” and being prompted to press endless numbers only to get an answering machine, and then have to leave a message and hope that someone “will listen” to your message and return your call.
I find going to the doctors and medical issues stressful enough, so when a PERSON answers the phone, it is amazing! That one little thing alone is worthy of five stars.
Thank you to all the caring people working there.
611 North 39th Avenue, Yakima, WA 98902
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.