About Pinnacle Healthcare | Sleep Center in Yakima WA
Pinnacle Healthcare | Sleep Center in Yakima, WA, provides a welcoming environment with kind and helpful staff. The receptionist, assistant, and Dr. Sunny all demonstrate exceptional care and kindness. The facility is clean, comfortable, and professional, making it a place highly recommended by visitors. While the phone system can be challenging, with delayed responses and messages, the staff is generally very accommodating and supportive. The sleep study experience is comfortable, although some guests wish for more TV channels and amenities like a fridge and microwave. Reviewers have noted that the doctor explains everything well, making patients feel cared for and hopeful about their outcomes. Overall, Pinnacle Healthcare | Sleep Center offers a positive experience, focusing on patient care and comfort.
Staff are all friendly and knowledgeable. Questions are answered quickly and thoroughly. Appointment went smoothly from check in to follow up appts. Received wonderful care, highly recommend their services for sleep disorders.
1st stay - Rooms definitely give the feel that you’re in a clinic and they are freezing. Technician not very talkative nor explained anything she was doing. 2nd stay was overnight and day study. I requested a heater be put in my room and she made it a comfortable temperature. I brought a heated blanket which helped a lot. My evening tech was Tina and she was amazing. I was unaware I would be sleeping with CPAP that night, so she explained how it would all work. She went the extra mile due to me having a very difficult time with it. She even called the doctor to help us with a remedy of me not being so freaked out with the machine on. I ended up taking extra medication...read full review
I've had several interactions with Pinnacle and the staff are always professional and easy to work with. And Dr. Sunny is very kind and explains things very well. I find him to be jolly, and I hope he shares that side with everyone.