About First Call Septic Services
First Call Septic Services is a top-rated septic system service located in Yacolt, WA, catering to surrounding areas. They specialize in septic pumping, inspections, cleaning, and onsite sewage treatment, ensuring quality service at competitive prices. The company is known for its professionalism and friendly staff. Customers have praised the punctuality of the team, who arrive as scheduled and are always well-presented. The staff is informative, eager to answer questions about septic systems, and provide useful advice. After service, clients receive follow-up emails with detailed reports and receipts, showcasing their commitment to excellent customer service. Even in urgent situations, such as high water alarms, the owner personally ensures that clients are promptly scheduled for service. With a focus on education and using the latest tools and equipment, First Call Septic Services aims to make every experience positive and hassle-free. Many customers express their intention to return for future services, highlighting the company's reliability and care.
Last night we had a issue with our Septic. The next morning on a weekend Ronnie came over took care of our issue. He took the time to educate about how to clean the septic filter, how the septic tank fully operated and even had a septic lid on truck to buy as the one on the septic tank was old. I will recommend them anytime.
First Call Septic arrived as scheduled. I was immediately impressed by the sharp, professional appearance not only of John & Justin, but their awesome pumper truck. They quickly took care of business while also sharing their knowledge and other useful information (this home is my first ever with a septic system so I had many questions about septic construction, operations, and maintenance). From scheduling, to the actual service call, to a follow up office call, all of First Septic's staff were very kind, friendly, and helpful. I even received an email a few days later with a copy of my receipt, inspection report, and photos. First Septic will definitely be my first call next time I need their service!
I called first thing this morning and Chris was at my home by 9am! He was very informative and promptly assessed the situation. By 1pm Ronnie was here to pump the septic tank. They were literally my first call and will have 100% of my business from this day forward!! GREAT JOB!!!