Wenatchee Regional Eye Center

Mar 2025

The group that sells glasses is very slow; customers are required to wait in two different lines (one line to check in and another to wait for someone to talk to). Wait times are excessive and you cannot make an appointment.
Turn around time for eye glasses is excessive in my experience:
I was told it would take 1 day to install lens in frames; I called after a week and they told me someone would get back to me 'within a week', not acceptable. If you are willing to wait, the products offered are good quality and they will make minor adjustment at no cost, however the prices charged are above average and significantly more than on line glasses of similar quality.

Jan 2025

So, I had serious problems with an intraocular lens dislocation Dr Skale, was absolutely a godsend very professional, very thorough, and very likeable I would recommend him to anybody anytime anywhere, God bless Dr David Skale! P.S. the surgery he performed was a success and I'm very grateful.

Oct 2024

Please fix Mychart so that when a patient sends a link to share access, the link works. Currently your link requires a family member to: 1) arbitrarily sign up for a discrete account even though they are not a patient, 2) call tech support, 3) obtain a verbal authorization in addition to the invitation (even when the person is family with written authorization on file in the clinic). After all of that, the account will still get locked and you will be forced to reset the password with the help of customer service.