About Ulta Beauty
Ulta Beauty is a large beauty retailer offering a wide variety of cosmetics, fragrances, and skincare products from over 500 brands. Customers can find popular brands like Tarte, Fenty, and CHANEL, as well as exclusive lines. The store also emphasizes "Conscious Beauty" with options for vegan, clean ingredient, cruelty-free, and sustainable products. Ulta Beauty has a salon that provides services like haircuts, hair coloring, makeup application, and brow waxing. While customers appreciate the helpfulness of the staff, some find the store to be smaller than others and with a limited selection of products. There is a noticeable focus on customer service with employees readily offering assistance, which some customers find intrusive. Customers also note that some locations, like the SE Mill Plain store, provide a better shopping experience than others, such as the Vancouver Mall location, where customers feel ignored. Many customers praise the staff for their knowledge and kindness. For example, Courtney does a fantastic job with brows, helping achieve a shape and style even without makeup. Others mention a staff member named Allison, who offers great service and makes shoppers feel valued. Overall, the store is appreciated not only for its product selection but also for the friendly and helpful staff.
Always have a good shopping experience at the SE Mill Plain store. However - the Vancouver Mall location leaves little to be desired. It's like they go out of their way to ignore me.
courtney has been doing my brows for a while now and i had to show you guys this before and after! as a thin brow lover, it's so difficult to achieve that look while maintaining shape & style when i don't have makeup on, but courtney does a fantastic job every time! before is with no makeup, and photos of them with and without makeup after!
I never write reviews BUT …. I had the most wonderful, kind, great knowledge, about products this little cute blonde Allison I believe her name was ? I’ve shopped here at this location about 2 years and I’ve never had this great of service, she needs to hold a class for other workers in this store this little gal was amazing I’m giving 5 stars because of her thank you Allison for your kind real service.mrs Hart ❤️