About Superior Exterior Systems - Vancouver
Reviews for Superior Exterior Systems - Vancouver
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Superior Exterior Systems is a local siding contractor in Vancouver specializing in Hardie Plank siding. They have achieved ELITE PREFERRED status from James Hardie, signifying their commitment to high standards. Serving the Portland-Vancouver metro area, the company boasts over 20 years of experience and has received over 200 reviews online. Their reputation is further solidified by multiple Angies List Super Service Awards and an A+ rating with the BBB. Clients praise Superior Exterior Systems for their responsiveness, professionalism, and attention to detail. The office staff was excellent, the siding crew was excellent, and the window crew was excellent. They are known for offering a Fair Price Guarantee and finding efficient solutions tailored to each customer's needs. The whole process is very smooth because they keep clients so well-informed along the way. Their experienced crews are skilled in handling challenging projects and the final result looks even better than you could have imagined.
We had Superior Exteriors do a siding, gutter replacement and paint job on our house. The patience and professionalism of Artie Griffin is unprecedented. Numerous quotes and time to figure out the best options for affordability for our budget was amazing. He never wavered with honesty and respect for our project. He was the reason why we chose this company and do not regret it at all. Excellent quality work and reliability!! Well done!
After contacting a total of six companies to consider for the job of replacing our siding, windows, gutters, and painting the siding, we decided on Superior exterior systems. The original representative that we spoke with impressed my husband and I because of how genuinely thorough he was in explaining the process and providing a very detailed, itemized list of the cost. The total cost was very reasonable as well, especially for the quality of the products we received. The office staff was excellent! The siding crew was excellent! The window crew was excellent! The gutter installation crew was excellent! However, we are not completely satisfied with the way the painting crew handled the paint project for our home. In our opinion our home should not have been painted in November because of the cold weather. They stated it would be fine. In addition, protocol was not followed by the painting crew. My husband and I found spots on the finished paint job where we could see the primer. When we asked for the documentation that showed the thickness of the paint applied in the two coats that were required, they hesitated to respond, and when they did respond they told us that they forgot to measure and document the thickness of the paint applied. A paint crew member did return to spot paint the areas in question. We would welcome a different painting crew that would do the job during a warmer season and document the thickness of the paint so that we would have written proof that it was done correctly. We are expecting the one-year follow-up inspection from the owner of Superior Exterior Systems on 10.8.24.
We had them put new siding on the whole house, and they managed rebuilding our deck, too. The whole process felt very smooth because they kept us so well-informed along the way. And when some significant surprise damage was found, they were extremely helpful, the repair price was very fair, and the crew seemed to know exactly what they were doing. The final result looks even better than we could have imagined.