About ePac Flexible Packaging
ePac Flexible Packaging is a technology-driven company that provides high-quality flexible packaging with exceptional customer service and industry-best time to market. Founded in 2016, ePac serves small and medium-sized businesses throughout the United States, Canada, Europe, and Asia Pacific, offering competitively priced short to medium run length orders, custom digital printing with variable imaging, and a 5-15 business day turnaround. Customers praise ePac's excellent communication and service, with knowledgeable and kind staff from the account executives to the shipping team. The company's attention to detail and willingness to go above and beyond to address customer needs, such as providing detailed packaging chemistry information, have earned them a strong reputation. ePac's close proximity to Portland and patient guidance through the custom bag ordering process make it a reliable choice for businesses seeking flexible packaging solutions.
Excellent communication and service by the entire team. This includes everyone from our account executive to the people at the shipping bay when we picked up. All were very knowledgable in their job and very kind!
ePac makes our granola pouches for our company Blue Skies Bakery out of White Salmon WA. The packaging is gorgeous and when we had issues related to color matching their team was able & willing to address. Recently Albertsons/Safeway required us to provide detailed packaging chemistry information that was way beyond the scope of our company. Dave and the team at ePac went above and beyond to work directly with Albertsons/Safeway to ensure that all standards were met and all paperwork was completed. Very grateful.
This company is close to Portland, the staff is very communicative and it is not hard to reach them for questions or clarifications. It was our first time ordering custom bags and they were patient with us as we weren’t very aware of the process. I definitely recommend getting proofs done before placing an order to ensure a perfect first run! Timeline ranges from 15-20 days, definitely wish they were open on the weekends. We will be doing business with them again!