About At Your Service Plumbing
At Your Service Plumbing is a family-operated business founded in 1984, initially focused on new residential construction. The company, started by Mr. Rod Thaut, the "wizard of plumbing," quickly built a solid reputation for outstanding service and professional workmanship, always putting the customer's family first. The company is known for providing legendary customer service in a caring and professional manner, different from other home and residential plumbing companies in the Tacoma/Pierce County area. Customers have praised the company's professionalism, friendliness, and practicality. Technicians like Kyle and JR have been recognized for their thorough work, explaining charges clearly, arriving early, and going the extra mile to address issues not originally part of the service call. Kyle was noted for his quick and thorough work, explaining the problem in an easy-to-understand way, while JR and Kyle have been appreciated for their honesty, responsiveness, and detailed explanations throughout the repair process. The company’s ability to handle unique challenges, such as working in older homes, while maintaining the original quote has also been commended. Customers highlight the company's responsiveness, with one mentioning a technician dispatched within a couple of hours for an emergency. The communication and attention to detail are notable, with technicians considering pets during inspections and providing step-by-step explanations to help clients understand the repairs. Overall, the company continues to be recognized for its trustworthy, skilled, and friendly service, making it a preferred choice for plumbing needs in the area.
Alright friends, today I had a plumbing emergency that I couldn't fix myself. I know... it does occasionally happen! I have to say as far as local plumbers go, At Your Service Plumbing is top notch. They managed to get out to my place within a couple hours and have my issue fixed TODAY! The price really wasn't terrible either for an emergency. We've used them before and had a good experience each time. The guy thay came out today was named Tyler. He was very professional and did great work!
They did an excellent job! Liz picked up the phone right away when I called on the weekend and JR kept in contact with me three or four times to make sure that I was available for when Matt came and his trainee Austin. They were extremely thorough and testing the leak and making sure they could reproduce it. They diagnose the leak I had in the bathroom and they were able to fix it the same day at a very affordable price. I couldn’t recommend them enough they were in and out of here in like four hours.
At your service plumbing costs a little bit more but you get what you pay for. I am beyond pleased with the quality of service and the pleasant interactions with the staff. Highly recommend.