Our home in Spokane is over 100 years old. It is an original Sears Craftsman home built with lath and plaster in 1914. It is not easy to work on and Sears Home Improvement installed beautiful new windows despite all the hardships in the home improvement industry due to Covid.Spokane is VERY COLD in the winters and VERY HOT in the summer, and we are very pleased with our purchase and the company itself.We have had many compliments from our neighbors as well as significantly lower heating costs this past winter.We expect to use our A/C much less this summer as well as our house is tight as a drum now thanks to these great windows.I would like to mention Melissa in Customer... read full review
November 2020
Got three bids to replace 6 aluminium windows. Specs and rating were nearly identical. Sears won on price. Installation met my expectations. Team was professional and completed on time as promised. Windows look and perform great.
December 2019
This process started back in Jan 2019. Through many delays and the huge snow Storm we had I just finally had the siding installed on Tuesday the 14th. Very, and I do mean very poor communication from Sears and the Management Team. Sent out 1 install Team and they were very rude and unprofessional. 2nd Team appears to have done a great job but spent time criticizing the folks that installed our new roof. The final install I was not even notified that they were coming out they just showed up. When the 1st install Team came out told me I had to cut down all my arborvitae trees so they could do the install. I did that, and still was almost a month before I finally... read full review
Our home in Spokane is over 100 years old. It is an original Sears Craftsman home built with lath and plaster in 1914. It is not easy to work on and Sears Home Improvement installed beautiful new windows despite all the hardships in the home improvement industry due to Covid.Spokane is VERY COLD in the winters and VERY HOT in the summer, and we are very pleased with our purchase and the company itself.We have had many compliments from our neighbors as well as significantly lower heating costs this past winter.We expect to use our A/C much less this summer as well as our house is tight as a drum now thanks to these great windows.I would like to mention Melissa in Customer... read full review
Got three bids to replace 6 aluminium windows. Specs and rating were nearly identical. Sears won on price. Installation met my expectations. Team was professional and completed on time as promised. Windows look and perform great.
This process started back in Jan 2019. Through many delays and the huge snow Storm we had I just finally had the siding installed on Tuesday the 14th. Very, and I do mean very poor communication from Sears and the Management Team. Sent out 1 install Team and they were very rude and unprofessional. 2nd Team appears to have done a great job but spent time criticizing the folks that installed our new roof. The final install I was not even notified that they were coming out they just showed up. When the 1st install Team came out told me I had to cut down all my arborvitae trees so they could do the install. I did that, and still was almost a month before I finally... read full review