About HairClub
HairClub offers proven hair loss solutions aimed at regrowing, replacing, and restoring hair for all stages of hair loss and hair types. With 121 centers across the US, Canada, and Puerto Rico, it is recognized as a leading provider in North America. Customers can schedule a free consultation that includes a complimentary hair health analysis. Many clients express satisfaction with their hair systems, often receiving compliments and noting that the quality makes it hard for others to believe it’s not real hair. The staff, including stylists, are highlighted for their friendliness and professionalism, with clients appreciating their advice and the resulting cuts and styles. However, some customers have experienced issues with appointment scheduling, feeling that their appointments were changed by the business, which disrupted their plans. They suggest prospective clients ask many questions before committing. Overall, while HairClub has received praise for its products and services, there are some concerns about appointment management that potential clients should consider.
Alexia is such a ball of knowledge! She had genuine interest in my concerns and addressed them accordingly. This is what ‘paying what you get for’ is truly about! Thank you Alexia! And, Christina at the front desk is always friendly and engaging. I’m so glad I decided to go with this place :-)
Alexia was so great to work with, she’s such a sweet knowledgeable person and helped tackle my issues and concerns as well as provide me with her managers information for future support. She’s the best!!
They are a great business and the staff seem to know what their doing. BUT, when you make an appointment (under your paid contract $$$) they can change your appointment to meet their needs. It really can alter your own calender of events. Hair Club called me three days prior to my appointment and said I needed to reschedule. That's not good business as far I am concerned and with the thousands of dollars I spent for just one year of service. Please ask a lot of questions if your considering joining.