About Geek Squad
Reviews for Geek Squad
Write a reviewHours
Monday: 10AM - 9PM
Tuesday: 10AM - 9PM
Wednesday: 10AM - 9PM
Thursday: 10AM - 9PM
Friday: 10AM - 9PM
Saturday: 10AM - 9PM
Sunday: 10AM - 8PM
Geek Squad provides repair, installation, and support services for various types of technology at over 1,100 Best Buy stores. They fix most makes and models of devices, including computers, tablets, TVs, home theater systems, car stereos, GPS units, cell phones, and home appliances. Customers appreciate the friendly and polite staff who are quick to assist and direct them to the right repair shop. Many reviews mention successful repairs, such as phone and screen replacements, and praise the staff’s technical knowledge and personable nature. Additionally, customers find value in the offered annual service plans, which are affordable and help keep their devices in good condition.
Customer service is tough for sure but this place compared to federal way geek squad is day and night. Always get taken care of and have good customer service. They always give good advice. Doesn't matter who employee has helped me and I've been in a lot. Even to ask questions about word and excell.
I had a very bad virus in my s24 T-Mobile account help me I went into T-Mobile and he can help me I went down to Best Buy to Geek Squad this girl went through my phone fixed it in like 3 minutes. It is just like brand new, I gave her a $20 tip and would have loved to take her out to dinner. I am so happy with her The Geek Squad
We were so happy with the successful assistance my wife and I received from Jen Gray of the Geek Squad, Tukwila, this week. Our iPhones, on which we rely, are back in service thanks to her technical knowledge and diligence. She is also such a personable individual and a true credit to your organization. Thank you and Ms. Gray for making a frustrating experience much better.John & Evelyn Walsh