I’m not sure if I want to give a review this time. I’ve always had excellent service with guys. Today was different however. I felt like I was being scammed in a way. I was forced to buy a one year contract with renewals every year on my credit card, which is unfair because I’m a singer and I don’t want something to be automatically renewed. I was a little bit disappointed. All I wanted was to have a virus taken off of my computer and I was talked into spending $220 with a continuous renewal.
About Geek Squad
Geek Squad provides repair, installation, and setup services for a wide range of technology products at over 1,100 Best Buy stores. Their services include computer and tablet repair and setup, TV and home theater repair, car stereo and GPS installation, cell phone repair, and home appliance repair. They can fix most brands and models, regardless of where they were purchased. Customers have praised Geek Squad for their hard work, dedication, and helpfulness in resolving technical issues. One customer specifically highlighted their positive experience with Geek Squad's assistance in selecting and acquiring a new computer.
While generally well-regarded, it is important to note that customers should be cautious about seeking Geek Squad services online, as there may be fraudulent imitations posing as the legitimate company.
Reviews
Went in to get cell problems resolved my phone issues needed to be dealt with by apple there dept honest didn’t try to sell me a different phone focused on my used cell issues highly recommend this store thanks
They worked very hard to get my old computer up and running and kept me updated on it. Unfortunately it took the long blue death. The Geek Squad then worked with picking a new computer with my wants in mind and my pocket book. I am completely satisfied and love my new computer. Hats off to them. I have never been disappointed in them. Great job Geek asquad.
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Hours
Location
2214 South 48th Street, Tacoma, WA 98409
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