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Geek Squad

3.2 53 reviews
Overall rating
3.2
out of 5
53 reviews
5 star 38%
4 star 12%
3 star 2%
2 star 6%
1 star 42%

About Geek Squad

Geek Squad provides repair, installation, and setup services for a wide range of technology products at over 1,100 Best Buy stores. Their services include computer and tablet repair and setup, TV and home theater repair, car stereo and GPS installation, cell phone repair, and home appliance repair. They can fix most brands and models, regardless of where they were purchased. Customers have praised Geek Squad for their hard work, dedication, and helpfulness in resolving technical issues. One customer specifically highlighted their positive experience with Geek Squad's assistance in selecting and acquiring a new computer.

While generally well-regarded, it is important to note that customers should be cautious about seeking Geek Squad services online, as there may be fraudulent imitations posing as the legitimate company.

Aug 2026
4.0
I’m not sure if I want to give a review this time. I’ve always had excellent service with guys. Today was different however. I felt like I was being scammed in a way. I was forced to buy a one year contract with renewals every year on my credit card, which is unfair because I’m a singer and I don’t want something to be automatically renewed. I was a little bit disappointed. All I wanted was to have a virus taken off of my computer and I was talked into spending $220 with a continuous renewal.
May 2026
5.0
Went in to get cell problems resolved my phone issues needed to be dealt with by apple there dept honest didn’t try to sell me a different phone focused on my used cell issues highly recommend this store thanks
Jan 2023
5.0
They worked very hard to get my old computer up and running and kept me updated on it. Unfortunately it took the long blue death. The Geek Squad then worked with picking a new computer with my wants in mind and my pocket book. I am completely satisfied and love my new computer. Hats off to them. I have never been disappointed in them. Great job Geek asquad.
Photos of Geek Squad, 2214 South 48th Street,  Tacoma
All 6 photos

Hours

Monday 10AM - 9PM
Tuesday 10AM - 9PM
Wednesday 10AM - 9PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 10AM - 9PM
Sunday 10AM - 8PM

Location

2214 South 48th Street, Tacoma, WA 98409

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Geek Squad · 2214 South 48th Street, Tacoma, WA 98409

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