About Firestone Complete Auto Care
Firestone Complete Auto Care in Tacoma, WA has been providing exceptional auto care services to the community since 1926. From standard maintenance to tires and repairs, this one-stop shop offers comprehensive solutions for every make and model. Customers praise the exceptional service and expertise of the team, with the store manager Brent described as "awesome" for his ability to quickly diagnose and resolve issues. The staff, particularly service advisor Jose, are commended for their competence and efficiency. Customers have had the "best experience" at the shop, with Gabe providing wonderful customer service and regular updates on the progress of their vehicle repairs. The new Frederickson, WA location has also received high praise, with the manager Brent going above and beyond to ensure customer satisfaction, even saving one customer $200 on new tires. Customers appreciate the knowledgeable, professional, and attentive service they receive at Firestone Complete Auto Care, making it their go-to car care provider.
• They are very polite
• Upfront about everything
• They let you know any problems they came across before fixing it
• Any leaks or problems that occur after a job they are more than happy to look at for you without charging you
• They even go as far as to tell you to get the job done by someone else because it would be better done even if they can do the job themselves. They would also tell you places they recommend
• Overall a great place
today i brought my car in for an oil change & Shawn had me sign up for a Firestone credit card for the discounts and future coupons. So even tho my appt was for the next day, they called (I had just scheduled an appointment online) And offered to get me in right then Not only did they change the oil, but they also rotated the tires and checked all the other fluids. They got everything done very quickly. This is the only place I will get my services done. They are great!
Will and his crew are absolutely amazing. After another tire store decided to close at least 30min prior to their store hours. I called his shop and he stayed open to make sure I was take care of. Definitely coming back to Will for anything I need in the future!