Firestone Complete Auto Care in Tacoma, WA has been providing exceptional auto care services to the community since 1926. From standard maintenance to tires and repairs, this one-stop shop offers comprehensive solutions for every make and model. Customers praise the exceptional service and expertise of the team, with the store manager Brent described as "awesome" for his ability to quickly diagnose and resolve issues. The staff, particularly service advisor Jose, are commended for their competence and efficiency. Customers have had the "best experience" at the shop, with Gabe providing wonderful customer service and regular updates on the progress of their vehicle repairs. The new Frederickson, WA location has also received high praise, with the manager Brent going above and beyond to ensure customer satisfaction, even saving one customer $200 on new tires. Customers appreciate the knowledgeable, professional, and attentive service they receive at Firestone Complete Auto Care, making it their go-to car care provider.
This place is amazing! I called to see if they could help me top off my oil since the auto parts store was closed, and Kit came through for me! Huge shoutout to Kit for going above and beyond and helping me out when I needed it. Thanks, Kit, you’re a rock star! ⭐🙌 Highly recommend this place!
Kit the store manager is Da Bomb! He is amazing, customer service, smiles, just makes me feel good walking in the store. He is very knowledgeable too. I used to not want to go in tire places until I met Kit and he made me feel comfortable….
Called the store spoke to Kit he said come on in. I walked in Kit as me what I needed He knew what I needed told me what they where going to do. They did my car no problem and was they for about 35/40 min for a tire fix. Kit was Patient very helpful. I Recommend this fire stone.
5324 176th Street East, Tacoma, WA 98446
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