About Firestone Complete Auto Care
Firestone Complete Auto Care in Tacoma, WA has been providing exceptional auto care services to the community since 1926. From standard maintenance to tires and repairs, this one-stop shop offers comprehensive solutions for every make and model. Customers praise the exceptional service and expertise of the team, with the store manager Brent described as "awesome" for his ability to quickly diagnose and resolve issues. The staff, particularly service advisor Jose, are commended for their competence and efficiency. Customers have had the "best experience" at the shop, with Gabe providing wonderful customer service and regular updates on the progress of their vehicle repairs. The new Frederickson, WA location has also received high praise, with the manager Brent going above and beyond to ensure customer satisfaction, even saving one customer $200 on new tires. Customers appreciate the knowledgeable, professional, and attentive service they receive at Firestone Complete Auto Care, making it their go-to car care provider.
I came in with no appointment late in the day for an oil change. Kit greeted me the minute I walked in the door, gave me great service, and got my car in for the oil change immediately. Great service!
I had a fantastic experience with Brent and the team at Firestone! They provided top-notch service, and I was extremely satisfied with how everything was handled. My vehicle was serviced in a very timely manner, even if they only had one technician. Brent and his team were knowledgeable, professional, and made sure all my questions were answered. I highly recommend their services to anyone looking for reliable and efficient auto care.
The manager (Brent Fisher) at this location went above and beyond to make sure I was happy. It was my 1st time at this brand new location. I had a nail in my rear tire. He saved me $200.00 on my new tires. I was beyond thrilled. I mentioned to him about a sound that was coming from my rear axle and he knew exactly what it was. It was remedied when I left at no additional charge. Nissan wanted $199.00 just to diagnose it, I know they knew what it was already. I appreciate Brent and his excellent customer service.
This location is my car care place from now on. Thank you!??