About Aqua Quip - Tacoma / Lakewood
Aqua Quip, located in Tacoma and Lakewood, has been serving the Greater Seattle community since 1959, specializing in hot tubs, pools, barbecues, and fireplaces. With a commitment to quality products and services, Aqua Quip has built a loyal customer base over the years. Customers appreciate the knowledgeable and friendly staff. One reviewer praised the installer for an above-ground pool, highlighting his perfectionism and the beautiful outcome. Others have relied on Aqua Quip for pool maintenance for years, consistently noting the helpfulness of the team. A specific mention was made of an Assistant Manager who provided exceptional customer service, making the purchase of a Sundance spa a seamless experience. His detailed explanations and personal attention during a showroom trial impressed customers, leading them to choose Aqua Quip over other dealers. The overall experience, from purchase to delivery, was described as smooth and enjoyable. Recently, customers have shared their positive experiences, including one who returned to buy a second hot tub after 19 years, receiving great customer service from Ryan Robertson. Another customer, new to hot tub ownership, appreciated the thorough guidance on maintenance provided by the staff at Aqua Quip Lakewood, noting the valuable free services of spa filter cleaning and water checks. Additionally, a customer who inherited a hot tub found the sales associates knowledgeable, as they explained everything clearly, saving them thousands of dollars. Aqua Quip is highly recommended for anyone looking for quality pool and spa products and outstanding service in the Puget Sound area.
Went into the Lakewood location today and Nick Bailey was outstanding, knowledgable and so kind. He went above and beyond to help me. If you are ever in need of anything hot tub related in western Washington, go to Lakewood Aquaquip and ask for Nick Bailey, “the hot tub guy”. Five outta Five stars!
Aquaquip representatives were respectful and professional when answering questions, knew product details which led to our purchase. Although, the location of my home made it complicated for delivery, the delivery crew figured it out. Great experience, I’ll shop with them again and point others in their direction.
We bought a sauna at Aqua Quip five years ago and it was recently vandalized. We found the glass door on the ground one morning. I called Aqua Quip to order new hinges which were broken off. The man I spoke to researched it, called me back the next day, I placed the order and they arrived in a week, exactly the hinges we needed. I was very impressed by their customer service.