About Carpet One
Carpet One in Sumner is known for offering quality carpets at good prices, making it a popular choice for many customers. Several reviews highlight that their pricing was cheaper than other quotes received, and the carpets turned out beautiful. Customers appreciate the professional installation by a father/son team, Branden and Brian, who completed the work quickly and efficiently, moving furniture and ensuring the project went smoothly. The installers' work received high praise for its quality and speed, with many customers expressing satisfaction with the results. However, some reviews mention challenges with the sales process. Customers report that initial greetings at the store were minimal, and staff, particularly a salesperson named Dana, did not provide much information about inventory, quality, warranty, or lead times. This lack of communication and guidance led to frustration, as customers often had to follow up themselves, including confirming details before installation. One reviewer noted that the salesperson showed little interest in customer satisfaction after the sale, which negatively impacted their experience. Despite these issues with sales, the overall experience with installation and the quality of the carpet was positive. Customers recommend visiting Carpet One Sumner for quotes and emphasize the helpfulness and professionalism of the installation team. Many appreciated the flexible scheduling, especially for those with physical limitations, and expressed confidence that others will be pleased with the quality and value offered by Carpet One Sumner.
Sumer Carpet One provided insightful, professional advice to ensure we chose the perfect hardwood flooring. The installers did a terrific job: the floors are exactly what we hoped they would be. Thank you, Sumner Carpet One.
If you've shopped around for carpet then you know Carpet One in Sumner is the winner for quality and value. We shopped around, got 4 bids and the clear choice was Carpet One Sumner. Heather Reese came out and measured our home, talked about the style we chose and within a couple of weeks (during uncertain times for deliveries) we had beautiful new carpet installed throughout our home. The installers Branden and Brian came out on a Wednesday and did two rooms, Thursday did three rooms and the hallway. Friday finished up with three rooms and the stairs. AND they moved everything out of the rooms. Due to my bad back, I wasn't able to help move furniture or the boxes. This...read full review
If you've shopped around for carpet then you know Carpet One in Sumner is the winner for quality and value. We shopped around, got 4 bids and the clear choice was Carpet One Sumner. Heather Reese came out and measured our home, talked about the style we chose and within a couple of weeks (during uncertain times for deliveries) we had beautiful new carpet installed throughout our home. The installers Branden and Brian came out on a Wednesday and did two rooms, Thursday did three rooms and the hallway. Friday finished up with three rooms and the stairs. AND they moved everything out of the rooms. Due to my bad back, I wasn't able to help move furniture or the boxes. This kind of flexible schedule allowed us the ability to not have to move everything out of our home to get new carpet. Branden and Brian were prompt at 8am each morning. I've never seen this large of a home project, go so smooth and quick. The quality of the install, and the carpet speaks for themselves. Thank you again to the team at Carpet One Sumner; Shaylay, Heather, Branden & Brian for an excellent experience, beyond what we expected. I highly recommend if you're shopping for new carpets, you visit Carpet One Sumner for a quote. You won't be disappointed.