Guenther Property Management

Feb 2023

So far not a very good experience at my apartments in Downtown Spokane.They never gave me information to my Avista account, so I was unable to pay my bill for three months. Avista reached out to them and they called me 9am from multiple numbers blaming me for the circumstances, then later apologized knowing it was their fault. Red flag #1.Late fees are outrageous. Have only been late once, I usually like to pay early when I can. Last month was a rough month financially. Even when they reached out to me asked me how they could help me, I asked them if they can wave the late fees or something along those lines. No reply, next day I see almost $200 in late fees tacked on...read full review

Dec 2022

I had the best rental experience I've ever had with Guenther. They are professional, flexible, reliable, efficient, and kind. They also have the most beautiful properties. I moved into a gorgeous south hill apartment in May. I was moving back to Spokane from California and they made the experience so quick and easy, it was such a relief. The apartment was super clean upon move in and when I had an issue with my fridge they responded promptly and had it fixed in no time. All of the neighbors on the property respected each other and the rules. It was quiet, and clean and safe. Then my boyfriend and I bought a house mid lease. It was an unexpected leap and happened really...read full review

Nov 2022

I generally have wildly terrible experiences with landlords. Whether it’s stealing my deposit or sending me to collections for damages I wasn’t responsible for, as a rule, I do not trust property management. Guenther Property Management has been an exception to that rule.I only lived in one of their apartments for a couple months, but they helped me with numerous situations that they really didn’t need to help me with.All my maintenance requests were responded to within 24 hours (no fees), and all of my concerns about the property were addressed respectfully and with empathy. They are slightly difficult to get on the phone, but once you do they are responsive and...read full review