Ulta Beauty

Cosmetics & Beauty Supply, Skin Care, Hair Salons

13810 E Indiana Ave, Spokane Valley, WA 99216
(509) 960-6384

Tips & Reviews for Ulta Beauty

in-store shopping curbside pickup masks required staff wears masks

  • Aug 2021

    I ordered an item online so that I would be able to do curbside pick up. When I got there the curbside option in my email kept saying there was an error and to call. So I called and was put on hold for more than 6 minutes. After hanging up and calling back multiple times there was no answer. So I got all of my kids out of the car and went into the store to the pick up counter. I stood there for another 5 minutes with 0 help offered until I finally just left, canceled my order and bought the item off of Amazon. I understand low staffing these days. But 2 staff saw me standing there and never asked me if I needed assistance. Extremely low chances of me ever returning....read full review

  • Aug 2021

    While on vacation, I had such wonderful customer service at an out-of-state Ulta that I tried the Valley location. I brought the product that I was searching for into the store with me, and passed FOUR employees who never acknowledged me or offered help. I finally went to the cashier for assistance. Sorry Ulta but you need to do better.

  • Jul 2021

    The guy working there )Omar I believe his name was) was super polite, and his customer service was top notch. I usually am not wearing makeup just to go to the store and the Ulta in court d alene usually makes me uncomfortable they seem judgy and this one has always been top notch with nice employees no matter how I look that day



Monday: 10AM - 8PMTuesday: 10AM - 8PMWednesday: 10AM - 8PMThursday: 10AM - 9PMFriday: 10AM - 9PMSaturday: 10AM - 9PMSunday: 11AM - 6PM


Google Google: 4.3/5 Yelp Yelp: 3/5 Facebook Facebook: 3.3/5 Foursquare Foursquare: 7.5/10

Ulta Beauty

13810 E Indiana Ave, Spokane Valley

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