Shear Heaven Pet Salon is a welcoming and professional pet grooming business. Their friendly staff takes pride in providing safe and secure care for pets, with separate compartments for each animal. They offer affordable prices and specialize in deshedding and mat removal. The salon is particularly skilled in handling anxious pets, working quickly and gently to ensure a stress-free experience. Although some clients have experienced disappointment with recent visits and grooming results, the staff generally strives to care for pets with kindness and expertise. The salon remains a popular choice for pet owners seeking quality grooming services, especially for pets that need special attention or have been neglected before. With a high level of skill and a caring team, Shear Heaven Pet Salon continues to be recommended for those looking for a trusted grooming location.
well this will be second attempt at my review as I'm pretty sure the first one won't be seen, I've been taking my pom there for 9 years now, I used to be happy with this pet salon, I raved and told many people to take their dogs here, but for whatever reason the last 4 cuts I have been very dissatisfied, I took him today I came to pick him up and didn't see him in a cage plenty were empty so i said where is my dog the owner said he is finished.The owner was cutting another dogs hair and she said oh he is, he's in the back because he barks, he's never been put in the back, then the other groomer proceeds to try to get me to pay before retrieving my dog, I said I forgot his collar and walked out to my car instead of getting my dog she stood behind the register while I was outside, then she tried ringing me up again I said bring my dog out here, so she headed to the back the owner literally stopped cutting the other dogs hair and came with it in hand to ring me up ,she even leaned over to put I in a cage, by this time I'm thinking is my dog hurt, dead what? then the oner says he's no longer tolerating the blow dryer. when he came out I should have taken my sunglasses off and looked him over, instead as he mellowed out in the car on the way home I started getting angry looking at the haircut. 60.00 is way high but now I have to take him someplace else to fix it . so disappointed they treated my dog and myself this way when I have been taking him there for almost a decade. my advice to them is to stop taking so many dogs in 1 day you start going beyond caring about your job.
I sure miss you guys. Gracie lou always looked so good when we brought her to you. We are now looking for another groomer. The one we found in Bremerton is no longer in business. It's so hard finding someone who cares about our little girls and does a good job!
Having just rescued a new furbaby, this was where our vet suggested we go. Our last furbaby (chihuahua) didn't need trimming so I gave him baths myself but this one (pomeranian chihuahua mix) does so she needs to visit a groomer. I was very happy with how quickly they could get me in, how accommodating they were with my schedule and how patient they were explaining to me with what I should expect on the 1st visit. I wasn't able to pick up/drop off but I received a phone call explaining what was and wasn't done and why. When my Goldie got home she looked and smelled like a new dog!! I'm very happy and will go back. I paid $42, not sure if that's standard or not but I think my baby girl is worth it every couple of months. I've recommended them to a couple of family members already!!!