J&J Plumbing & Heating

J&J Plumbing & Heating is a reliable business that provides excellent installation services. They were referred by Fred's Appliance and are a delivery and installation choice for local and national stores. Their scheduling is easy, and they communicate well with customers, keeping them informed about appointments. Technicians are professional, helpful, and exacting in their work, ensuring a smooth installation process. They are timely and stick to quotes, resulting in a great end product that meets or exceeds customer expectations. Their attention to detail is notable, and they take care to protect customers' property during the installation process. However, some customer experiences highlight areas for improvement, particularly regarding scheduling. While the technicians, such as Andy and Chris, are praised for their efficiency and friendliness during installations, there have been reports of rude behavior from the scheduler, which has caused frustration for some customers. Despite these issues, many have expressed satisfaction with the actual installation services and appreciate the patience shown by the owners of J&J when dealing with complications from Fred's Appliance. Overall, J&J Plumbing & Heating continues to be a trusted choice for installation services despite some inconsistencies in customer service.