I had a bad experience with telling the front desk staff my vision insurance and never wrote it down on my record when I told them multiple times. The front desk staff used to be better but it’s not! I recommend not going there.
Kris McFarland
Apr 2026
Unfortunately this place has gone down hill over the past year or 2. Customer service is terrible. The new guy that deals with the glasses is not helpful. I had my 12yr old son there to look for new frames and the guy would not help us. Acted like we were wasting his time. The ladies behind the desk are extremely rude. We tried to setup an exam appointment for him and they say that our insurance no longer covers eyecare. I called our insurance and they stated that we do. When trying to tell the lady, she came off extremely rude saying that my insurance were lying to me. We have been going to this place for a few years. The staff has really changed. We wish we knew where the older gentlemen that ran the glasses went to.
Barbie Dangerfield
Feb 2026
Awful customer service. Owner is unhinged. 0/10
Chantel s
Dec 2025
Communication and billing issues. I am beyond frustrated with this experience.
Brandon
Sep 2025
This clinic is charging 160% above Costco prices for contacts. My wife’s contacts are $62 at Costco and this clinic is charging $161. Absolutely unacceptable. They also refuse to call anyone back and do not remind clients that they are due for appointments.
Charis
Aug 2025
Exam went well. They problem is that they tell you they-re in-network provider, but they don't tell you until after the exam, when you are going to get the frames and lens, that your not cover with them for the frames and lens. So then they try to sell you frame and lens at a 30% discount. If you ask me that is kind of a shady way to do business.
Now I have to find somebody in-network to get the glasses without have to get another exam.
Julie c
Oct 2024
They are fine
Stephen Heise
Oct 2024
Our prescription was missing elements. Even scratch resistant was missing and glasses scratched right away. Waste of $800!
Kimberlee M.
May 2024
All of the doctors are so kind and welcoming! The atmosphere is cute and clean. My appointment started right on time. I will definitely be going back!
Blake W.
Mar 2024
My entire experience with these wonderful Women was top notch In both attention to my needs to the care in which was provided, I went through a home invasion that left me Without my perscripted glasses I was on holiday from another state Suffering from a traumatic brain injury i found it very difficult to Function, they not only Replaced my glasses But helped me through a most difficult time Reinstalling my beliefe in others . You are in good hands If you choose them as your vision care professionals . Blake Walla Savage mt
Shana Sherlock
I had a bad experience with telling the front desk staff my vision insurance and never wrote it down on my record when I told them multiple times.
The front desk staff used to be better but it’s not! I recommend not going there.
Kris McFarland
Unfortunately this place has gone down hill over the past year or 2. Customer service is terrible. The new guy that deals with the glasses is not helpful. I had my 12yr old son there to look for new frames and the guy would not help us. Acted like we were wasting his time. The ladies behind the desk are extremely rude. We tried to setup an exam appointment for him and they say that our insurance no longer covers eyecare. I called our insurance and they stated that we do. When trying to tell the lady, she came off extremely rude saying that my insurance were lying to me. We have been going to this place for a few years. The staff has really changed. We wish we knew where the older gentlemen that ran the glasses went to.
Barbie Dangerfield
Awful customer service. Owner is unhinged. 0/10
Chantel s
Communication and billing issues. I am beyond frustrated with this experience.
Brandon
This clinic is charging 160% above Costco prices for contacts. My wife’s contacts are $62 at Costco and this clinic is charging $161. Absolutely unacceptable. They also refuse to call anyone back and do not remind clients that they are due for appointments.
Charis
Exam went well. They problem is that they tell you they-re in-network provider, but they don't tell you until after the exam, when you are going to get the frames and lens, that your not cover with them for the frames and lens. So then they try to sell you frame and lens at a 30% discount. If you ask me that is kind of a shady way to do business. Now I have to find somebody in-network to get the glasses without have to get another exam.
Julie c
They are fine
Stephen Heise
Our prescription was missing elements. Even scratch resistant was missing and glasses scratched right away. Waste of $800!
Kimberlee M.
All of the doctors are so kind and welcoming! The atmosphere is cute and clean. My appointment started right on time. I will definitely be going back!
Blake W.
My entire experience with these wonderful Women was top notch In both attention to my needs to the care in which was provided, I went through a home invasion that left me Without my perscripted glasses I was on holiday from another state Suffering from a traumatic brain injury i found it very difficult to Function, they not only Replaced my glasses But helped me through a most difficult time Reinstalling my beliefe in others . You are in good hands If you choose them as your vision care professionals . Blake Walla Savage mt