The Everett Clinic Optometry

Dec 2023

I had to come back twice to be seen because they were too busy ( the second time I took a half day off from work and was there for over 3 hours). When I checked in the receptionist refused to let me run an errand while I waited (a 2.5 hour wait then another 30 minute for the provider), stating it was "just like the emergency room". She told me she wouldn't check me in if I left. When I got in the room I mentioned that I had other things I needed to do and had been waiting the provider then acted like I didn't want to be seen. I am really disappointed in the timeliness of this facility and their lack of care about the timely care issue. The providers I saw were amazing...read full review

Oct 2023

I never post reviews, but Amy Grow, Optician at Shoreline, was amazing. She worked me in, even though she was clearly busy. She saw something confusing on my account and took the time to look into it. I asked her to coordinate a benefits issue and she was happy to do so and did so skillfully. She was very calm and patient, and really listened. 10/10 would recommend.

Sep 2023

The Everett Clinic is always a mixed bag. Sometimes I get the awesome receptionist who is so kind and helpful even when the line is out the door and sometimes, I get the cranky one who is always brusque and borderline rude. Sometimes I get the physical therapist who doesn't do much beyond throw a bunch of exercises at a patient without really seeing how well the patient can actually execute those exercises and sometimes I get the physical therapist who asks how my home exercise program is progressing and how well I am tolerating the exercises that were suggested for me. (unfortunately, that physical therapist left the clinic). The consistent part of this clinic are the...read full review