About Aquatech Well Drilling & Pumps
Aquatech Well Drilling & Pumps is a family owned and operated water solutions provider serving Bellingham, Whatcom County, Oak Harbor, Whidbey Island, Skagit County, Snohomish County, and North King County. Known for its professionalism, responsiveness, and high-quality work, the company offers expert services for residential, commercial, and industrial sites, including new well drilling, pump installation and maintenance, and various water solutions. Customers consistently praise Aquatech’s helpful and quick response, with one noting that the team arrived at their home less than two hours after a call, and another highlighting the company's willingness to go the extra step, especially for important resources like water. Even in emergencies, such as a pump cycling at night or a pump failure over a holiday weekend, Aquatech has demonstrated its commitment to reliable service, often dispatching crews promptly to address urgent needs. Their technicians are professional and informative, making it easier for clients to understand and trust the work being done. With years of experience and dedication to customer satisfaction, Aquatech is a trusted choice for well drilling, pump installation, and water-related needs in the region.
While they were very fast in both scheduling a visit and repairing my water softener, they were discrepancies on the transparency of pricing. I was told there was a service fee, which is expected. I was not warned it was an hourly rate and that I would be charged for drive time when asking for all estimated costs up front. Johnny and Melvin did an excellent job. The person managing their invoicing inbox just stopped responding to questions via email. Great for emergency situations, but the customer service needs work.
Aquatech went above and beyond our expectations! They replaced a pump for us that is critical to keep our water system running. Their quick work did not cause a water shortage and we were back online quickly. It has been a pleasure working with this great company.
I live on South Whidbey. I had been strung along for months by another driller from Whidbey. He kept telling me any day now until I called him and said his services were no longer required. I immediately called Aquatech (referred by two friends). It was a Friday. They sent me a contract on Monday, and Ryan came down from SW that afternoon for a site visit. They began drilling two days later on Wednesday. YOU CAN’T GET SERVICE BETTER THAN THAT! The crew was very courteous and professional.