About Vogel's Carpet & Flooring
Vogel's Carpet & Flooring offers a wide range of flooring products at reasonable prices, supported by a commitment to excellent customer service and high standards for their sales team and installers. This locally owned small business provides top-quality products and personalized assistance to meet the needs of any flooring project. Their skilled installers take care to avoid damage to surrounding areas, ensuring that Vogel's delivers eye-pleasing results that exceed expectations, all at a competitive price. Customers have praised the company's reliability, quality, and outstanding customer service. The installation crews are noted for being professional, pleasant, knowledgeable, and incredibly hard-working. For instance, Stephen and Renan received specific mentions for their exceptional support and communication throughout the flooring process. Omar also stood out for his work on refinishing a 100-year-old oak hardwood floor, impressing customers with his ability to restore hard-worn areas. Vogel's has shown their commitment to customer satisfaction by standing by their clients, including replacing an entire floor at no cost when a manufacturing flaw was found. Customers expressed their satisfaction with various products, including carpet, vinyl, and LVP (GAIA Eterra Black Series), as well as the ease of the installation process. Overall, Vogel's Carpet & Flooring is highly recommended for those seeking quality flooring solutions.
Vogel’s Carpet & Flooring is an outstanding company. They are a reliable and quality business. We have only the highest praise for Vogel’s and their General Manager, Gregory Stahr. Together they represent the epitome of integrity and customer service. We recently remodeled our current home and contacted Vogel’s again based upon the very positive experience we had in the past. They really went above and beyond on this new project. We had selected a top-of-the-line product and Vogel’s crew installed it perfectly. However, within about 2 months the flooring began to curl up at the ends of the planks. It appeared to be a manufacturing flaw. Vogel’s came to our home to evaluate the situation and contacted the manufacturer. The manufacturer would not take any responsibility for the flawed product, although they quickly took it off the market. Vogel’s stood by us! They completely replaced the entire floor with a different LVP product of our choosing (GAIA Eterra Black Series)—AT ZERO COST to us. I am pretty sure they lost money on this project but earned a lifelong customer and champion.
W're thrilled with the beauty of the new vinyl flooring. Working with the whole Vogel team was professional and pleasant from start to finish. They did a great job.
Vogel's, and Craig, have been my go-to flooring installer for over ten years. They have a great showroom, detail oriented staff, and expert installers. We use them for carpet, LVT, and hardwoods. They know how to get it done, and that's not just with glue and nails. The communicate well, and are honest about cost, schedule, and issues