The Polyclinic Ballard Lab

The staff was nice but I didn't get to choose the pharmacy so it was sent across town and took a week to arrive at the pharmacy. I never picked it up because the pharmacy was out of the way.

Met with Dr. Panko, dermatology. She and her staff are excellent and the location and office are great. My complaint is the phone service. I received a voice message last week about a biopsy result, tried to call them back, waited on line for half an hour then requested a call back. I got the call back 5 days later at 8 am this morning and of course I missed the call. My recommendation is to NOT use the voice phone but to communicate through either email or text, avoiding the problem that the patient may actually be doing something else at that exact time. So as of this moment I still don't have the result and seemingly have no way to get it.

This review is for Dr. Sarah Burns with podiatry. Dr. Burns has been one of the best doctors I've ever seen in my lifetime. I am the type of person who's scared to go to the doctor for fear of being written off or not listened to. I went to Dr. Burns with a problem I have been having since I was a teenager and I couldn't deal with the pain anymore. My first appointment, I got their early so they could get X-rays, which is exactly what they told me on the phone when they reminded me of my appointment so I knew to get there a little earlier. Dr. Burns probably spent 45minutes in the room face-to-face with me, which is incredible compared to most doctors that... read full review