AVOID THIS VET - POOR COMMUNICATION. Our cat got eight teeth extracted ($4,900) and was having post-op troubles. We could not get ahold of the vet given the phone number they provided. We will not be returning.
ladonna riley
Aug 2025
Dr Schneider( sorry if I spelled the name wrong) is as kind as Dr Hilmoe. Good soul
Alissa Campbell
Jul 2025
We will not be returning to this vet.
They do not prioritize quick recovery of animals and on multiple occasions have prolonged our puppy’s recovery for various issues she has had. It’s clear they would rather have you visit multiple times and delay recovery than provide the actual treatment needed (all eventual solutions were simple or ones that we were confounded they didn’t prescribe sooner after researching on our own). In the worst and most recent case, our puppy ended up getting pneumonia because she was not prescribed antibiotics in a timely manner when the vet incorrectly read their own records in her file and assumed they couldn’t provide her the necessary medicine at the time.
They’ve not called us back on multiple occasions when we’ve needed to get crucial medicine refilled, even after stating they would call us back immediately in the most recent instance. Their hours are incredibly unconventional (not sure how a business justifies a 2 hr lunch break and being closed an entire weekday), and even today they unexpectedly closed early which caused my partner to cancel a doctor’s appointment just to ensure he could pick up medication for our puppy. The fact that they incapable of responding to their customers’ needs and somehow expect to keep clients is beyond me.
Looking forward to finding a vet that is focused on our dog’s health and has the competency and ability provide the appropriate care.
Shana Kitchen
Oct 2024
Thorough and kind
Anita Kulukian
May 2024
Negative stars if I could. I brought my cat in because he was having diarrhea. Earlier in the day, my brother in law, who happens to be a vet and was visiting from out of town, had examined my cat and had suggested among other things, a course of antibiotics. Since he was from out of town, he could not prescribe the meds himself, hence the visit. The staff were nice and did their jobs. We were also due for vaccination updates, but they said that we would have to make a separate trip for that with another vet visit fee to be paid. When the vet, Dr “Karen” Chavez came in, she talked down to me (mind you, I have a PhD and well versed in the administration of medicine and health care), refused to listen to anything that I had to report in terms of the earlier examination, suggested fancy food that my cat was guaranteed not to eat, expensive tests (fecal analysis sort of made sense but they would not be able to run them for another five days, but then also an ultrasound, blood tests etc etc). When asked about the antibiotics as a stop gap measure to resolve the diarrhea until other preventative measures could be put in place, she scoffed at the concept. When I pushed against her recommendations and asked again for the antibiotics, she literally flicked her hair, stated cockily that “I have a nice day” as an equivalent to a f@$& you, and walked out. So basically I was left with a bill to pay for a vet visit that had gotten me absolutely nowhere other than info that I could have basically looked up on the internet. My cat certainly got no medical care during that visit. This clinic just tries to upsell you on unnecessary tests and nickel-and-dimes you for return visits. Plus, now I am of the personal opinion that Dr. Chavez is actually one of the female dogs that she claims to treat.
Kierston Lynn
May 2024
You should probably think twice about going to a place that doesn’t support our first responders.
You don’t have to support them if you don’t want to, but do you need to bash them publicly!?
Shameful. I wonder what kind of person Dr. Schneider is as a professional if she does this to people just trying to get a fair wage.
Bailey G.
May 2024
Very poor customer service, extremely overpriced and the staff doesn't even seem to keep track of your pets care. Only worried about the kickbacks they get on prescriptions and dogfood. Can't get the same vet twice, because they can't seem to keep them. Don't go here. Go anywhere else.
S L.
Apr 2024
we have been stuck going here through the years because they were the only vets accepting "new" appointments and had our records. They always find many new things our dog (and cat) need and recommended massive interventions for our old dog who is at end of life without mentioning hospice or palliative care options. they seem only interested in making $$$ and make you feel guilty for being cheap if you even ask qustions. Will NEVER go back.
kostondub
Mar 2024
Dr. Schneider and the team at Family Pet Vet is amazing. My buddy was having some health issues, notably low appetite. The Dr. performed an extensive review, provided a detailed differential diagnosis and explained a program of care and next steps.
It can't be overstated what a difference this is from my prior vet. My buddy is showing remarkable improvement from this morning. Thank you!
Amelia Weixler
Feb 2024
The staff here is super sweet! It seems like they all genuinely love their jobs here. I can always be sure my doggo is going to get the best care!
Jack
AVOID THIS VET - POOR COMMUNICATION. Our cat got eight teeth extracted ($4,900) and was having post-op troubles. We could not get ahold of the vet given the phone number they provided. We will not be returning.
ladonna riley
Dr Schneider( sorry if I spelled the name wrong) is as kind as Dr Hilmoe. Good soul
Alissa Campbell
We will not be returning to this vet.
They do not prioritize quick recovery of animals and on multiple occasions have prolonged our puppy’s recovery for various issues she has had. It’s clear they would rather have you visit multiple times and delay recovery than provide the actual treatment needed (all eventual solutions were simple or ones that we were confounded they didn’t prescribe sooner after researching on our own). In the worst and most recent case, our puppy ended up getting pneumonia because she was not prescribed antibiotics in a timely manner when the vet incorrectly read their own records in her file and assumed they couldn’t provide her the necessary medicine at the time.
They’ve not called us back on multiple occasions when we’ve needed to get crucial medicine refilled, even after stating they would call us back immediately in the most recent instance. Their hours are incredibly unconventional (not sure how a business justifies a 2 hr lunch break and being closed an entire weekday), and even today they unexpectedly closed early which caused my partner to cancel a doctor’s appointment just to ensure he could pick up medication for our puppy. The fact that they incapable of responding to their customers’ needs and somehow expect to keep clients is beyond me.
Looking forward to finding a vet that is focused on our dog’s health and has the competency and ability provide the appropriate care.
Shana Kitchen
Thorough and kind
Anita Kulukian
Negative stars if I could. I brought my cat in because he was having diarrhea. Earlier in the day, my brother in law, who happens to be a vet and was visiting from out of town, had examined my cat and had suggested among other things, a course of antibiotics. Since he was from out of town, he could not prescribe the meds himself, hence the visit. The staff were nice and did their jobs. We were also due for vaccination updates, but they said that we would have to make a separate trip for that with another vet visit fee to be paid. When the vet, Dr “Karen” Chavez came in, she talked down to me (mind you, I have a PhD and well versed in the administration of medicine and health care), refused to listen to anything that I had to report in terms of the earlier examination, suggested fancy food that my cat was guaranteed not to eat, expensive tests (fecal analysis sort of made sense but they would not be able to run them for another five days, but then also an ultrasound, blood tests etc etc). When asked about the antibiotics as a stop gap measure to resolve the diarrhea until other preventative measures could be put in place, she scoffed at the concept. When I pushed against her recommendations and asked again for the antibiotics, she literally flicked her hair, stated cockily that “I have a nice day” as an equivalent to a f@$& you, and walked out. So basically I was left with a bill to pay for a vet visit that had gotten me absolutely nowhere other than info that I could have basically looked up on the internet. My cat certainly got no medical care during that visit. This clinic just tries to upsell you on unnecessary tests and nickel-and-dimes you for return visits. Plus, now I am of the personal opinion that Dr. Chavez is actually one of the female dogs that she claims to treat.
Kierston Lynn
You should probably think twice about going to a place that doesn’t support our first responders.
You don’t have to support them if you don’t want to, but do you need to bash them publicly!?
Shameful. I wonder what kind of person Dr. Schneider is as a professional if she does this to people just trying to get a fair wage.
Bailey G.
Very poor customer service, extremely overpriced and the staff doesn't even seem to keep track of your pets care. Only worried about the kickbacks they get on prescriptions and dogfood. Can't get the same vet twice, because they can't seem to keep them. Don't go here. Go anywhere else.
S L.
we have been stuck going here through the years because they were the only vets accepting "new" appointments and had our records. They always find many new things our dog (and cat) need and recommended massive interventions for our old dog who is at end of life without mentioning hospice or palliative care options. they seem only interested in making $$$ and make you feel guilty for being cheap if you even ask qustions. Will NEVER go back.
kostondub
Dr. Schneider and the team at Family Pet Vet is amazing. My buddy was having some health issues, notably low appetite. The Dr. performed an extensive review, provided a detailed differential diagnosis and explained a program of care and next steps.
It can't be overstated what a difference this is from my prior vet. My buddy is showing remarkable improvement from this morning. Thank you!
Amelia Weixler
The staff here is super sweet! It seems like they all genuinely love their jobs here. I can always be sure my doggo is going to get the best care!