Progressive Comfort Solutions

Progressive Comfort Solutions is a licensed, bonded, and insured heating and electrical contractor in the Greenwood neighborhood of Seattle, WA. They are known for their dedication to customer satisfaction and their focus on integrated energy efficiency. The business is the premier Mitsubishi ductless mini-split Master Installer for Seattle City Light, helping residential and commercial clients reduce utility costs and environmental impact with Mitsubishi equipment. Customers have praised their experience working with Progressive Comfort Solutions, highlighting their helpful and communicative approach, even years after installation. The installation process is quick and easy, including through a brick exterior, with the team being professional, personable, and thorough. Suraj Lobo, who manages the company, is involved in almost everything and is known for his open, transparent approach. The team begins each day with stretching and work plan discussions, which clients appreciate. Although occasional delays can occur due to unforeseen circumstances, the company communicates well and works to complete jobs promptly. Many customers highly recommend them for ductless systems or other energy-efficient solutions. Recent reviews mention Suraj’s politeness, knowledge, and honesty during consultations, including advising against unnecessary expansions and providing helpful recommendations. Clients also shared positive experiences replacing gas furnaces with heat pumps, emphasizing the team's expertise and confidence in Mitsubishi's reputation. Despite occasional manufacturing issues and follow-up trips, the team demonstrated dedication and effort to resolve problems, boosting customer trust. Customers report that the systems perform well, keeping homes cooled and heated as desired, and express confidence in recommending Progressive Comfort Solutions for heat pump installations.