I know that the larger box stores do not have the greatest rap but Abigail and the other groomers are amazing. Charlie had her winter coat, her puppy coat and every other coat just coming off. I could not keep up with all the coats, but when my Charlie girl came out I was amazed. So just give petco a chance and tell them Charlie & Nicole said hi
June 2024
The Interbay Petco is the Cat's MEOW! The Interbay Petco is the Cat's MEOW! I visited the Interbay Petco this past Saturday. Only David - the manager and Sam at the frontend were working in the store. WOW! I was blown away by the customer service they provided. They never complained or needed to explain the staffing. Sam served a never-ending line of customers with a fab perspective. David carried out the cat tree and placed it in my car. I stopped by today to pick up a few items for my big boy orange tabby - Bodie. Sam, once again, gave stellar customer centered service. I had been to a different Petco last Friday. Short staffed and different attitude. It shows... read full review
October 2023
I come to this petco often, to get cat food, I got some snails once, kitty litter, night crawlers, etc. Every single time, I have a great experience. I know y'all are a chain - but this specific petco is fantastic. It's not the best petco items-wise but people-wise. What y'all lack in merchandise, you make up for with your staff. Literally everyone I know that goes to that petco, loves that specific petco. Now I know what you're thinking, this is so dramatic. I know that. But I really need the staff to know that they're doing a great job and that people are noticing how kind they are. I also had an experience tonight at petco that really warmed... read full review
I know that the larger box stores do not have the greatest rap but Abigail and the other groomers are amazing. Charlie had her winter coat, her puppy coat and every other coat just coming off. I could not keep up with all the coats, but when my Charlie girl came out I was amazed. So just give petco a chance and tell them Charlie & Nicole said hi
The Interbay Petco is the Cat's MEOW! The Interbay Petco is the Cat's MEOW! I visited the Interbay Petco this past Saturday. Only David - the manager and Sam at the frontend were working in the store. WOW! I was blown away by the customer service they provided. They never complained or needed to explain the staffing. Sam served a never-ending line of customers with a fab perspective. David carried out the cat tree and placed it in my car. I stopped by today to pick up a few items for my big boy orange tabby - Bodie. Sam, once again, gave stellar customer centered service. I had been to a different Petco last Friday. Short staffed and different attitude. It shows... read full review
I come to this petco often, to get cat food, I got some snails once, kitty litter, night crawlers, etc. Every single time, I have a great experience. I know y'all are a chain - but this specific petco is fantastic. It's not the best petco items-wise but people-wise. What y'all lack in merchandise, you make up for with your staff. Literally everyone I know that goes to that petco, loves that specific petco. Now I know what you're thinking, this is so dramatic. I know that. But I really need the staff to know that they're doing a great job and that people are noticing how kind they are. I also had an experience tonight at petco that really warmed... read full review