About International District Medical and Dental Clinic (ICHS) - International Community Health Services
International Community Health Services (ICHS) provides culturally and linguistically appropriate health services at its flagship clinic, International District Medical & Dental Clinic, located in Seattle's Chinatown-International District. The clinic offers a range of services, including adult and pediatric medical care, comprehensive dental care, eye care, women's preventive health, behavioral health, and more. Patients have expressed gratitude for the clinic's acceptance of Medicaid and other insurance plans. The staff is described as warm, professional, kind, knowledgeable, and skilled, making patients feel comfortable and cared for. The dental clinic, in particular, has received praise for its gentle and non-intimidating approach, helping patients with anxiety and past traumatic experiences feel at ease. While some patients have had negative experiences, the majority have reported positive encounters with the clinic's staff, including Dr. Arimoto, who is commended for her patience and gentle care.
Just had my first dentist appt here. They are awesome and take Apple Health, and also do sliding scale for uninsured patients. Everyone was super nice and attentive, and went out of their way to explain things and make sure everything would be clear with insurance. Maybe the most serious about cleanliness and facilities hygiene of any dentist I've ever been to, plus all the staff were masked, was very good to see and felt super safe there. They also got me in for an appt sooner than the other Apple health options, and even got me in for a cleaning same-day as initial appointment. So glad I came here. Highly recommend to anyone putting off finding a dentist!
I wish I were writing a very different review, because many of the staff at this clinic are genuinely excellent.
People like Dr. Au, hygienists YuJeong and Guofang, along with the dental assistants, left a very positive impression on me. They are professional, civilized, efficient, and kind. They show that this clinic is fully capable of offering human-centered and respectful care. That is exactly why this review is disappointing to write.
My experience with Dr. Daniel Chang was quite the opposite.
This man does not listen. He speaks over you, argues, cuts you off repeatedly, and turns what should be a professional visit into a one-sided lecture....read full review
I have used ICHS for about 2-3 years now. I have health insurance from my employer, but ICHS continually delivers such excellent service that I see no reason to go elsewhere. Having an excellent dental clinic next door and an integrated pharmacy is fantastic. It almost feels like you’re in Europe.
This place is so well run, and every staff member I’ve interacted with has been excellent. Truly a public good. More ICHS type clinics in America, please.