Reviews for Ballard Optical
Write a reviewFrom Ballard Optical
Hours
Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: ClosedSaturday: ClosedSunday: Closed
Tips
walk-ins welcome accepts credit cards accepts android pay accepts apple pay street parking free wi-fi accepts insurance wheelchair accessible women-owned open to all bike parking
Ratings
Google: 4.8/5
Ballard Optical
1719 NW Market St, Seattle
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Scheduling: My first interaction was a hot mess tbh. It was about scheduling a new patient visit over the phone, and it was with a person that seemed quite flustered. They never sent over an email confirmation (they said they would) after we'd scheduled an appointment over the phone. With no confirmation email, I thought I had not been scheduled. I then made two online appointments, ended up cancelling the one that didn't work with my schedule. Thats when he proceeded to reach out for a call back (voicemail & email). Essentially, I got on the phone for him to tell me that I was in the wrong. Apparently, if you make an over the phone appointment, they don't send an email...read full review
Everyone at Ballard Optical is a delight. The doctor gives clear explanations and is genuinely rooting for my eyesight. The front office staff was kind, patient and knowledgeable. What more do you want?
Amazing experience. I appreciate the thoroughness and team effort. Liz did a great job helping me find the contacts that work best for me and glasses that fit my face. This is a business that cares about the client experience.