We wanted to stay local to have our heat pump repaired, called Paul's Customer Heating and A/C Inc, because of a cancellation he was able to come to our house the same day. Very professional, very knowledgeable, knew exactly what was wrong, and had it fixed immediately. We appreciated that he did not try to sell us anything we did not need. Service and prices were great, we would highly recommend this business to anyone, and Paul was a pleasure to work with, and if the need arises, we would call again, without hesitation.Service: HVAC repair
May 2021
Paul and Bill are true masters in their trade. So far my experience with them has been outstanding. I bought a new home built in 2018 from a questionable builder. The central heating and air system was piecemealed together. I called Paul’s custom heating and air to come out and figure out why the system was not functioning. Bill came out and quickly assessed the system and worked his way through the air handler and heat pump finding that the compressor was completely seized. He then explained how this should not happen given the system is so knew and he suspects poor craftsmanship and that components are usually not mismatched like this. I truly appreciated the insight... read full review
May 2021
Paul and Bill are true masters in their trade. So far my experience with them has been outstanding. I bought a new home built in 2018 from a questionable builder. The central heating and air system was piecemealed together. I called Paul's custom heating and air to come out and figure out why the system was not functioning. Bill came out and quickly assessed the system and worked his way through the air handler and heat pump finding that the compressor was completely seized. He then explained how this should not happen given the system is so knew and he suspects poor craftsmanship and that components are usually not mismatched like this. I truly appreciated the insight... read full review
We wanted to stay local to have our heat pump repaired, called Paul's Customer Heating and A/C Inc, because of a cancellation he was able to come to our house the same day. Very professional, very knowledgeable, knew exactly what was wrong, and had it fixed immediately. We appreciated that he did not try to sell us anything we did not need. Service and prices were great, we would highly recommend this business to anyone, and Paul was a pleasure to work with, and if the need arises, we would call again, without hesitation.Service: HVAC repair
Paul and Bill are true masters in their trade. So far my experience with them has been outstanding. I bought a new home built in 2018 from a questionable builder. The central heating and air system was piecemealed together. I called Paul’s custom heating and air to come out and figure out why the system was not functioning. Bill came out and quickly assessed the system and worked his way through the air handler and heat pump finding that the compressor was completely seized. He then explained how this should not happen given the system is so knew and he suspects poor craftsmanship and that components are usually not mismatched like this. I truly appreciated the insight... read full review
Paul and Bill are true masters in their trade. So far my experience with them has been outstanding. I bought a new home built in 2018 from a questionable builder. The central heating and air system was piecemealed together. I called Paul's custom heating and air to come out and figure out why the system was not functioning. Bill came out and quickly assessed the system and worked his way through the air handler and heat pump finding that the compressor was completely seized. He then explained how this should not happen given the system is so knew and he suspects poor craftsmanship and that components are usually not mismatched like this. I truly appreciated the insight... read full review