The quality of service has gone down over the last few months. You can blame Covid, but Covid has nothing to do with customer service skill and the owner lacks them for sure.
January 2021
Dr Thomas was great and took care of my critters since 1999. The service was great and I will miss him. However, the new owner is a very different story. I was charged for a procedure that was not performed. When I complained they took an attitude which caused me to take my dog to another vet. If you use the services of this clinic I suggest that you pay attention to how they charge you. If they overcharge be prepared to be challenged and may be asked to find another clinic.
January 2021
It is a great clinic and all of the staff are kind.
The quality of service has gone down over the last few months. You can blame Covid, but Covid has nothing to do with customer service skill and the owner lacks them for sure.
Dr Thomas was great and took care of my critters since 1999. The service was great and I will miss him. However, the new owner is a very different story. I was charged for a procedure that was not performed. When I complained they took an attitude which caused me to take my dog to another vet. If you use the services of this clinic I suggest that you pay attention to how they charge you. If they overcharge be prepared to be challenged and may be asked to find another clinic.
It is a great clinic and all of the staff are kind.